About
I am a certified ServiceNow professional, actively engaged in ServiceNow implementations and transformations since the Geneva release, playing different roles from ServiceNow business analyst and project manager to product owner and platform process owner with extensive experience across multiple ServiceNow applications and modules, such as IT Service Management (ITSM), Strategic Portfolio Management (SPM), HR Service Delivery (HRSD), and Platform Analytics.
ServicenowServiceNow ITSMServiceNow HRSDITSM FoundationsITSM On-demandAdvanced ITSMIT Service ManagementCloud platformProduct managementData-driven Product ManagementTechnical Product ManagementAnalyticsProduct ownerBusiness Analysis