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Starweaver Instructor Partner Network

Ali Saghaeian

Expert ServiceNow Training for Real-World Success

I am a certified ServiceNow professional, actively engaged in ServiceNow implementations and transformations since the Geneva release, playing different roles from ServiceNow business analyst and project manager to product owner and platform process owner with extensive experience across multiple ServiceNow applications and modules, such as IT Service Management (ITSM), Strategic Portfolio Management (SPM), HR Service Delivery (HRSD), and Platform Analytics.
May 2025
Sydney, Australia
ServicenowServiceNow ITSMServiceNow HRSDITSM FoundationsITSM On-demandAdvanced ITSMIT Service ManagementCloud platformProduct managementData-driven Product Management
Ali Saghaeian

    About

    I am a certified ServiceNow professional, actively engaged in ServiceNow implementations and transformations since the Geneva release, playing different roles from ServiceNow business analyst and project manager to product owner and platform process owner with extensive experience across multiple ServiceNow applications and modules, such as IT Service Management (ITSM), Strategic Portfolio Management (SPM), HR Service Delivery (HRSD), and Platform Analytics.

    "Expert ServiceNow Training for Real-World Success"

    Ali Saghaeian introduction video

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    Intro to Ali's work

    Courses

    ITSM Foundations: Optimizing IT Service Management
    NEW
    core

    ITSM Foundations: Optimizing IT Service Management

    You’ll dive into the core principles of IT Service Management (ITSM) and the best of ITIL, then bring it all to life inside ServiceNow.

    Ali Saghaeian

    Aug 2025
    1h