As an accomplished CRM and Marketing Automation Consultant, I bring over two decades of expertise in digital marketing, product management, and sales automation. My journey has been marked by the successful implementation of more than 125 projects across diverse industries, including e-commerce, B2B, and B2C sectors. With a deep understanding of Salesforce, Pardot, and HubSpot technologies, I excel in providing comprehensive solutions encompassing implementation, integration, and migration services. My passion lies in designing innovative marketing strategies and automation workflows that enhance client engagement and drive business growth. My technical acumen is complemented by a strong foundation in user experience and interface design, underscored by my certification as a Certified Usability Analyst. Throughout my career, I have led teams to optimize digital marketing efforts, improve CRM systems, and streamline marketing funnels. I have had the privilege of working with prestigious clients such as Aramco Americas, British American Tobacco, and Epicore-KBMax, delivering transformative results through data modeling, business application integration, and marketing analytics. My approach is rooted in leveraging technology and design thinking to create impactful and effective marketing campaigns. I am committed to sharing my knowledge and expertise with students and professionals alike. My experience in conducting client training and workshops has honed my ability to simplify complex concepts and foster practical learning. As an instructor, I am dedicated to empowering learners to harness the power of CRM and marketing automation tools, enabling them to achieve their strategic objectives and elevate their digital marketing capabilities.