With over 12 years of dedicated experience in Salesforce.com, Hirdaypal is a seasoned professional whose expertise spans roles from Salesforce Developer to Project Manager and Technical Architect. He has led and contributed to global projects across Germany, the USA, and India, delivering impactful Salesforce solutions across diverse industries.

Holding 10 Salesforce certifications—including Application Architect, Sales, Service, Marketing, and CPQ—he brings a comprehensive understanding of the Salesforce ecosystem. As a former Partner at Dazeworks Inc., he played a pivotal role in shaping strategic Salesforce initiatives, driving optimization and implementation excellence. Currently, he serves as a Technical Instructor at Udemy, equipping learners around the world with practical skills in Salesforce’s cloud offerings.

His leadership journey includes key roles such as Head of India Development Centre at BirdEye and Salesforce Tower Lead at Roche Diagnostics while at Tech Mahindra. In these capacities, he has successfully managed complex projects, fostered strong client relationships, and led high-performing teams.

Throughout his career, Hirdaypal has been instrumental in cost optimization, pre-sales strategy, and team mentoring. His technical acumen extends to Salesforce Einstein and Mulesoft, enabling him to craft innovative, scalable solutions that accelerate business growth and digital transformation.