I am a seasoned professional with over 25 years of international experience in the fields of Hospitality, Tourism, and Restaurants. Throughout my career, I have garnered numerous accolades, including the Hospitality Education Award for Best Teaching Career in Vocational Education and the Best Sales & Marketing Award from Hard Rock International. My journey began in the United States, progressing from roles like Sales Coordinator to Director of Sales and Marketing, Director General, and Operations Director in various multinational and independent brands across Portugal and Spain. My educational background includes a Bachelor's degree in Hotel Management from the Porto School of Hospitality and Tourism, a Strategic Hospitality Marketing Certificate from Cornell University, and a postgraduate diploma from the Glion Institute of Higher Education. Leveraging this academic foundation, I am fully dedicated to developing customized training projects, both in academic and corporate settings, nationally and internationally, in Portuguese, Spanish, and English, with a strong emphasis on online formats. As a Certified Trainer, I cover a diverse range of topics such as Hospitality Trends, Strategic/Digital Marketing, Customer Service Excellence, High-Performance Leadership, and Revenue Management. I collaborate with esteemed institutions like the Tourism Schools of Portugal, international Higher Education institutions, and associations within the Tourism, Hospitality, and Restaurant sectors. Additionally, I have authored articles published across various platforms and am a recognized speaker at national and international conferences. Beyond training, I provide consultancy services in recruitment, mentoring, and management, collaborating with over 30 global companies, including prestigious brands like Pine Cliffs Resort - The Luxury Collection, Sheraton Cascais, and Pestana Hotels & Resorts. My expertise extends to project management, pre-opening teams for hotels and restaurants, talent recruitment, and selection, as well as being involved in innovation and startup programs as a judge.