With over 30 years of experience in enterprise IT, I have developed a deep understanding of best practices in IT service management, enterprise architecture, and agile methodologies. My expertise spans ITIL (V2, V3, V2011, ITIL4), TOGAF, ArchiMate, DevOps, Agile Scrum, Lean IT, and COBIT, allowing me to design and implement effective IT strategies for organizations of various sizes. Throughout my career, I have focused on optimizing IT operations, aligning business and technology objectives, and fostering digital transformation through structured frameworks and methodologies.

As a leader in IT consulting, I have worked extensively in providing advisory services, training, and coaching to enterprises looking to refine their IT service management and governance. My approach emphasizes integrating best practices into organizational workflows to enhance efficiency and compliance with international standards like ISO/IEC 20000. I have also developed and delivered customized training solutions, helping professionals gain the necessary skills to navigate complex IT landscapes effectively.

My experience includes leading IT strategy initiatives and managing large-scale transformation projects. Whether working on IT service improvement, enterprise architecture design, or process automation, I bring a structured yet flexible approach that ensures practical implementation. Over the years, I have been involved in multiple high-profile ITSM and IT governance projects, enabling organizations to improve operational resilience and strategic alignment.

In addition to consulting, I have a strong passion for knowledge-sharing and professional development. I have designed and delivered numerous training programs, earning recognition for my instructional expertise. By leveraging my technical knowledge and industry insights, I aim to empower IT professionals and organizations to drive sustainable innovation and continuous improvement in their digital capabilities.