About Me
With a decade of industry expertise across diverse domains and technologies, I bring a wealth of experience to my role as an instructor. My journey in the world of Salesforce began seven years ago, where I have specialized in Sales and Service Cloud implementations. I thrive on collaborating with customers, technical architects, and business analysts to gather requirements and define solution designs. My hands-on approach in designing and developing prototypes has allowed me to create robust solutions that meet the unique needs of various organizations.
Over the past five years, I have dedicated myself to training fresh college graduates and cross-training experienced professionals in Salesforce. As a freelance corporate trainer, I have honed my ability to convey complex concepts in an accessible and engaging manner. My training sessions encompass a comprehensive range of topics, including Sales Cloud, Service Cloud, Marketing Cloud, configuration, automation, analytics, Salesforce security model, APEX, Visualforce pages, and Lightning Component Development (LWC & Aura). My aim is to equip learners with the practical skills and knowledge they need to excel in their careers.
My expertise extends beyond Salesforce to include open-source technologies such as Java and PHP, web design, and developing business applications with rich user interfaces. I have had the privilege of leading technical teams, developing prototypes, and working on RFPs and solutioning for various businesses. My background also includes significant experience in web development and design, providing technical consultancy, and working on offshore development projects. With each role, I have strived to push the boundaries of what is possible, delivering innovative solutions and fostering a culture of continuous learning and improvement.
SalesforceArtificial Intelligence (AI)Generative AICore javaJ2EEPHPWeb Design and DevelopmentMySQLSQLAPI IntegrationSales and marketing softwareSales Performance Management