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  1. Courses
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  3. Business Process Modelling

Business Process Modelling

Learn how to capture business processes through the use of specialist diagrams. Convert the insights about business operations collected from stakeholder interviews and document analysis into concise and unambiguous models.

Igor Arkhipov
Igor Arkhipov
Business | core | 1 hour 30 minutes |   Published: Sep 2023
In partnership with: Coursera

    Discussions

Overview

1KSTUDENTS*
96%RECOMMEND*

This course includes:

  • 1.5 hours of on-demand video  
  • Certificate of completion  
  • Direct access/chat with the instructor 
  • 100% self-paced online 

Learn how to capture business processes through the use of specialist diagrams. Convert the insights about business operations collected from stakeholder interviews and document analysis into concise and unambiguous models. Understand the benefits and limitations of different notations to select the one that will work best in your situation.  The course offers a comprehensive overview of business process modeling methodology and notations.   It shows the method to identify processes, capture them, and document and adjust the models to different audiences.  The course is broken down into four main sections: 

  • What is a business process: We will discuss the definition of a business process and the role process modeling plays in different industries 
  • Preparation for process modeling: We will learn to identify and scope the boundaries of a process as well as the main building blocks of a process 
  • Process modeling notations: We will explore the most popular process modeling notations, including Flowchart, UML, BPMN, DFD, UPN 
  • Modeling best practices: We will talk about making your diagrams easy to read, documenting processes via specifications, and adjusting the documentation approach to different audiences  

Content for the course is designed and delivered by a certified business analysis professional and industry expert with over 15 years of experience in the industry.

Skills You Will Gain

business processes
DFD
EPC
Flowchart
Modeling
UML
UPN

Learning Outcomes (At the end of this program you will be able to)

  • Identify a business process and scope its boundaries 
  • Analyze the internal logic of a process 
  • Select from a variety of modeling notations 
  • Use the most popular process modeling techniques to document a process 
  • Adjust the modeling approaches to different audiences 

Prerequisites

There are no formal prerequisites for the course.

Who Should Attend

  • Identify a business process and scope its boundaries 
  • Analyze the internal logic of a process 
  • Select from a variety of modeling notations 
  • Use the most popular process modeling techniques to document a process 
  • Adjust the modeling approaches to different audiences 

Curriculum

Instructors

Frequently Asked Questions

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*Where courses have been offered multiple times, the “# Students” includes all students who have enrolled. The “%Recommended” shown is also based on this data.
1Module 0 - What is a business process
2Module 1 - Prepare for modeling
3Module 2 - Modeling notations
4Module 3 - Modelling best practices

Segment 01 - Introduction to the course

Segment 02 - The definition of a business process

Segment 03 - That is modelling

Segment 04 - Process modelling in software development

Segment 05 - Process modelling in bpm

Segment 06 - Other uses for process models

Igor Arkhipov

Igor Arkhipov

Igor is a dedicated professional with over a decade of experience in project delivery and business analysis, specializing in process automation, content management, and eCommerce. As a Certified Business Analysis Professional (CBAP®), he is committed to enhancing the skills and knowledge of individuals in the industry. Recognized as an Endorsed Education Provider™ by the International Institute of Business Analysis (IIBA®), he has transformed his passion for mentoring and teaching into a formal platform for individuals to gain new skills and advance their careers.

Whether aspiring to achieve IIBA certifications or seeking to expand their understanding of business analysis, professionals can benefit from the training courses he offers. In his various leadership roles, including Head of Business Analysis and Agile Delivery Manager, Igor has demonstrated expertise in establishing cross-departmental practices that drive consistency and excellence. He has successfully led teams in delivering digital projects, managing scope, ensuring quality assurance, and facilitating change management.

Igor has played a pivotal role in implementing process improvements, such as establishing career development frameworks and mentorship programs, to cultivate a highly skilled and motivated workforce. His experience overseeing multimillion-dollar programs of work reflects his capacity for strategic planning and execution. Throughout his career, he has been dedicated to enhancing organizational capabilities and driving innovation. From leading the implementation of ISO-certified quality management systems to introducing agile practices for software development, he has a proven track record of delivering tangible results.

With a master’s degree in Business Informatics and a strong commitment to continuous learning, Igor is passionate about empowering individuals to succeed in the ever-evolving landscape of business analysis and project delivery.

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Segment 10 - Intro to tools

Segment 11 - Flowchart

Segment 12 - UML

Segment 13 - eEPC

Segment 14 - BPMN

Segment 15 - DFD

Segment 16 - UPN

Segment 17 - Comparing notations

Segment 07 - Business process scoping

Segment 08 - Key elements of a process model

Segment 09 - Control logic and sequencing of elements

Segment 18 - Elements of style

Segment 19 - Process specification

Segment 20 - Adjust models