Conflict Management Essentials
This course equips learners with foundational conflict management skills to navigate workplace challenges with composure, empathy, and effectiveness.
Course Overview
This course equips learners with foundational conflict management skills to navigate workplace challenges with composure, empathy, and effectiveness. Through concise, actionable lessons, participants learn how to stay calm during emotional confrontations, understand the facts and feelings behind conflicts, give and receive feedback constructively, and set boundaries while preserving team trust. Key takeaways include practical strategies for de-escalating tension, advocating for oneself respectfully, and building resilient, high-performing team dynamics rooted in clarity, empathy, and accountability.
Skills You Will Gain
Course Includes
This course includes:
- On-demand videos
- Practice assessments
- Multiple hands-on learning activities
- Exposure to a real-world project
- 100% self-paced learning opportunities
- Certification of completion
Learning Outcomes (At the end of this program, you will be able to...)
By the end of this course, learners will be able to:
- Apply practical techniques to manage emotional triggers and maintain composure in high-stress interactions.
- Use empathy-driven communication to understand both the facts and feelings behind conflict situations.
- Deliver and receive feedback constructively, fostering a growth-oriented and collaborative team environment.
- Identify and address trust breakdowns by distinguishing between character and competence gaps.
- Advocate for themselves and others with clarity and professionalism while preserving workplace harmony.
Prerequisites
This course is designed to be accessible for learners at all levels. No prior formal training in conflict management is required.
Who Should Attend
- Early-career professionals building workplace confidence.
- Team members wanting to handle disagreements effectively.
- New managers learning to lead through conflict.
- Customer-facing staff managing tense interactions.
- Students or interns preparing for collaborative roles.
Curriculum
Explore the comprehensive, hands-on curriculum designed to build your expertise step by step.
Meet Your Expert Instructors
Amber Vanderburg
VIEW MY CHANNELFrequently Asked Questions
How much do the courses at Starweaver cost?
We offer flexible payment options to make learning accessible for everyone. With our Pay-As-You-Go plan, you can pay for each course individually. Alternatively, our Subscription-Based plan provides you with unlimited access to all courses for a monthly or yearly fee.
Do you offer any certifications upon completion of a course at Starweaver?
Yes, we do offer a certification upon completion of our course to showcase your newly acquired skills and expertise.
Does Starweaver offer any free courses or trials?
No, we don't offer any free courses, but we do offer 5-day trial only on our subscriptions-based plans.
Are Starweaver's courses designed for beginners or advanced students?
Our course is designed with three levels to cater to your learning needs - Core, Intermediate, and Advanced. You can choose the level that best suits your knowledge and skillset to enhance your learning experience.
What payment options are available for Starweaver courses?
We accept various payment methods such as major credit cards, PayPal, wire transfer, and company purchase orders. For more information related to payments contact customer support.
Do you offer refunds?
Yes, we do offer a 100% refund guarantee for our courses within a specified time frame. If you are not satisfied with the course, contact our customer support team to request a refund with your order details. Some restrictions may apply.