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GenAI for Employee Engagement: Driving Real-Time Insights

In this course, you’ll explore the applications of Generative AI (GenAI) in enhancing employee engagement through real-time sentiment analysis and personalized communication strategies.

Gabriella Parente
Gabriella Parente
Published: Jan 2026
Intermediate
Data Science
4 hours
In partnership with:Coursera
GenAI for Employee Engagement: Driving Real-Time Insights

Course Overview

What if I told you that AI could read between the lines of employee feedback, uncover hidden insights, and boost workplace engagement like never before?  Traditional surveys and engagement strategies often fall short—they capture data, but not the full picture. Now, imagine leveraging Generative AI (GenAI) to analyze sentiment, predict engagement trends, and create data-driven strategies that truly resonate with employees.   

This course will equip you with the tools to harness GenAI for workplace engagement, helping you transform how you understand and connect with your workforce. You’ll explore AI-powered sentiment analysis, personalized engagement strategies, and real-world case studies that showcase AI-driven success.   

Through hands-on activities and interactive exercises, you'll gain practical skills to implement GenAI solutions effectively. Whether you’re an HR professional, a leader, or someone passionate about workplace culture, this course will empower you to take engagement to the next level.   

Skills You Will Gain

AI Enablement
AI Personalization
Analysis
Data-Driven Decision Making
Human Resource Strategy

Learning Outcomes (At the end of this program, you will be able to...)

  • Explain how GenAI tools can revolutionize employee engagement practices.
  • Use AI platforms to collect and analyze employee feedback in real time.
  • Develop actionable strategies to address engagement challenges.
  • Optimize GenAI Solutions to sustain workplace morale.

Prerequisites

Participants should have a foundational understanding of human resources processes, such as employee lifecycle management, performance reviews, and engagement strategies. However, no previous experience with artificial intelligence or machine learning is required. The course is structured to introduce AI concepts in a simple, accessible manner, ensuring that even those unfamiliar with the technology can grasp its relevance and applications within an HR context.

Who Should Attend

This course is designed for HR professionals, team leaders, and managers who are committed to creating a more engaging and productive workplace. With a focus on leveraging AI technologies, particularly Generative AI (GenAI), the course bridges the gap between traditional employee engagement methods and emerging digital capabilities. Participants will explore how these technologies can enhance the way organizations understand and support their workforce, with hands-on examples and practical insights tailored to their professional responsibilities.

Course Includes

1K
STUDENTS*
89.9%
RECOMMEND*

This course includes:

  • On-demand videos
  • Practice assessments
  • Multiple hands-on learning activities
  • Exposure to a real-world project
  • 100% self-paced learning opportunities
  • Certification of completion

Curriculum

Explore the comprehensive, hands-on curriculum designed to build your expertise step by step.

Meet Your Expert Instructors

Gabriella Parente

Gabriella Parente

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*Where courses have been offered multiple times, the “# Students” includes all students who have enrolled. The “%Recommended” shown is also based on this data.