GenAI for Patient Scheduling and Appointment Management
Learn to use GenAI tools like ChatGPT to improve scheduling, reduce no-shows, and enhance patient experience. This course helps healthcare professionals streamline workflows without coding expertise.
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Course Overview
In this course, you’ll learn how to use Generative AI to improve scheduling efficiency, reduce no-shows, and enhance patient experience without any coding required. Through hands-on practice with tools like ChatGPT, Custom GPTs, and AI-powered platforms, you’ll gain practical skills to automate appointment tasks and streamline your workflows. Whether you're a scheduler, administrator, or clinic manager, this course will help you apply AI in simple, powerful ways.
This course is designed for healthcare administrators, patient access and scheduling staff, clinic managers, and healthcare IT professionals who are seeking to enhance operational efficiency through AI-driven solutions. Whether you’re overseeing patient scheduling, managing front-desk workflows, or responsible for healthcare systems and technologies, this course will equip you with practical skills to streamline processes and improve patient experience using Generative AI tools.
Learners should have a foundational understanding of healthcare operations, particularly patient scheduling workflows, appointment management, and core administrative processes. Familiarity with electronic medical records (EMRs), hospital information systems, and standard scheduling software is expected. Basic computer proficiency—such as data entry, navigating software interfaces, and interpreting scheduling reports—is required. No prior experience with programming or advanced technical tools is necessary.
By the end of this course, learners will be able to use GenAI tools like ChatGPT to create patient scheduling documentation and resolve common queries, enhancing operational clarity and communication. They will develop and deploy Custom GPTs tailored to specific scheduling needs, and implement AI-driven SaaS solutions to improve workforce and appointment management. Learners will also be able to design a practical roadmap for AI integration, encompassing tool selection, workflow alignment, staff training, and change management strategies for sustainable implementation.
Skills You Will Gain
Learning Outcomes (At the end of this program, you will be able to...)
- Prompt GenAI tools like ChatGPT to generate patient scheduling documentation, resolve FAQs, and enhance scheduling operations.
- Build and deploy Custom GPTs to automate specific patient scheduling tasks.
- Implement SaaS-based AI scheduling solutions to optimize appointment management and workforce scheduling workflows in healthcare settings.
- Develop a comprehensive AI implementation roadmap, including tool selection, integration steps, staff training, and change management.
Prerequisites
Learners should have a basic understanding of healthcare operations, patient scheduling, and appointment management. Familiarity with EMRs, hospital systems, and scheduling software is expected. No programming experience needed.
Who Should Attend
This course is for healthcare administrators, scheduling staff, clinic managers, and IT professionals looking to enhance efficiency with AI-driven solutions to streamline scheduling and improve patient experience.
Course Includes
This course includes:
- On-demand videos
- Practice assessments
- Multiple hands-on learning activities
- Exposure to a real-world project
- 100% self-paced learning opportunities
- Certification of completion
Curriculum
Explore the comprehensive, hands-on curriculum designed to build your expertise step by step.
Meet Your Expert Instructors
Neel Majumder
VIEW MY CHANNELFrequently Asked Questions
How much do the courses at Starweaver cost?
We offer flexible payment options to make learning accessible for everyone. With our Pay-As-You-Go plan, you can pay for each course individually. Alternatively, our Subscription-Based plan provides you with unlimited access to all courses for a monthly or yearly fee.
Do you offer any certifications upon completion of a course at Starweaver?
Yes, we do offer a certification upon completion of our course to showcase your newly acquired skills and expertise.
Does Starweaver offer any free courses or trials?
No, we don't offer any free courses, but we do offer 5-day trial only on our subscriptions-based plans.
Are Starweaver's courses designed for beginners or advanced students?
Our course is designed with three levels to cater to your learning needs - Core, Intermediate, and Advanced. You can choose the level that best suits your knowledge and skillset to enhance your learning experience.
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