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  1. Courses
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  3. Incident Response Frameworks

Incident Response Frameworks

Learn to plan, implement, and manage cybersecurity incident response using NIST, SANS, and ISO frameworks. Build a customized, testable response plan to detect, contain, and recover from cyber incidents effectively in real-world environments.

Brett Moffett
Brett Moffett
Cybersecurity | intermediate | 9 hours |   Published: Oct 2025

    Discussions

Overview

STUDENTS*
RECOMMEND*

This course includes:

  • On-demand videos
  • Practice assessments
  • Multiple hands-on learning activities
  • Exposure to a real-world project
  • 100% self-paced learning opportunities
  • Certification of completion

What happens when your organization is under cyber-attack, and you're the one who must respond? 

In today's digital battlefield, cyber incidents are not a matter of if, but when. Whether it's ransomware, phishing, or insider threats, the ability to respond swiftly and effectively can mean the difference between containment and catastrophe. 

This course is designed to equip you with the tools, strategies, and confidence to implement and use industry best practice for cybersecurity incident response to create an incident response process that anyone can follow.  

We'll explore the most widely adopted industry frameworks (NIST and SANS) and learn how to apply them in real-world scenarios as well as integrate them into your existing IT Service Management solution. Through expert guidance and real-world examples, you'll gain a detailed understanding of how to build response plans, coordinate teams, and recovering from attacks. 

Whether you're an aspiring cybersecurity professional, an IT support manager, or a team member looking to sharpen your response skills, this course will prepare you to act decisively when it matters most. 

Join us and take the first step toward becoming your organisation's frontline defender. 

Skills You Will Gain

NIST
SANS
ITSM Major Incident Planning
ITIL Incident Management

Learning Outcomes (At The End Of This Program, You Will Be Able To...)

  • Describe the fundamentals of a cybersecurity major incident response process. 
  • Explain key industry frameworks (NIST and SANS). 
  • Develop your own cybersecurity major incident response plan. 
  • Test, measure, and improve your cybersecurity major incident management process. 

Prerequisites

Basic understanding of IT Service Management, ITIL pillars (Incident, Problem, Change, Request), business IT support, and common cybersecurity events.

Who Should Attend

Cybersecurity engineers. Service Desk Analysts. Service Desk Managers. IT Managers. 

Curriculum

Instructors

*Where courses have been offered multiple times, the “# Students” includes all students who have enrolled. The “%Recommended” shown is also based on this data.
Brett Moffett

Brett Moffett

Brett brings over 30 years of experience across both government and private sectors, having worked in a wide variety of IT environments. With his extensive background, there are few IT challenges he hasn't encountered. His goal is to serve as a trusted advisor for businesses of all sizes, offering a fresh and honest perspective on the evolving challenges of today’s connected digital landscape. He is dedicated to delivering easy-to-understand, actionable solutions. From his wealth of experience, Brett knows how to maximize a business’s IT investments. He specializes in areas such as customer experience, support, self-service, cybersecurity, policies, procedures, and automation. With a unique ability to translate complex technical concepts into everyday business language, Brett ensures that users can focus on their work while keeping their business profitable and secure.
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