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  1. Courses
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  3. Salesforce CLM & CPQ: Streamlining Contract Operations

Salesforce CLM & CPQ: Streamlining Contract Operations

Master Salesforce CLM & CPQ to streamline contracts, pricing, and approvals. Learn to configure, automate, and integrate for smarter decisions and operational efficiency. Ideal for admins, consultants, and business leaders.

Saurabh  Laturkar
Saurabh Laturkar
Business | intermediate | 1 hour |   Published: Jul 2025
In partnership with: Coursera

    Discussions

Overview

1kSTUDENTS*
98.8%RECOMMEND*

This course includes:

1 hour of on-demand video  
Certificate of completion  
Direct access/chat with the instructor 
100% self-paced online

Ready to elevate your organization’s contract and pricing processes into a seamless and efficient system?  

In today’s competitive business landscape, mastering Salesforce CLM (Contract Lifecycle Management) and CPQ (Configure, Price, Quote) is a game-changer. This course provides the essential knowledge and skills to optimize contract operations and pricing strategies using Salesforce’s robust capabilities. 

Through hands-on training, you’ll learn how to configure Salesforce for CLM and CPQ, enabling your team to streamline the entire contract lifecycle—from creation and negotiation to execution. Gain expertise in designing efficient pricing workflows and automating approval processes to ensure compliance and accuracy at every stage. 

Harness the power of Salesforce reporting and analytics to uncover actionable insights that support smarter business decisions. Additionally, explore proven methods for integrating Salesforce with ERP, CRM, and other systems to create a unified data management approach. 

By the end of this course, you’ll be equipped to customize Salesforce to meet your organization’s specific contract and pricing requirements. Whether you’re a Salesforce administrator, consultant, or business leader, this course will empower you to enhance operational efficiency and deliver exceptional results for your clients or stakeholders. 

Let’s unlock the full potential of Salesforce CLM and CPQ and take the first step toward revolutionizing your contract operations today!

Skills You Will Gain

Salesforce CPQ
Salesforce CLM
Contract Lifecycle Management in Salesforce
CLM and CPQ automation tools
CLM implementation guide

Learning Outcomes (At the end of this program you will be able to)

  • Apply the fundamentals of Contracts in Salesforce.  
  • Explore the core features and capabilities of CLM and CPQ.  
  • Implement automation using approval processes in Salesforce CPQ and CLM.  
  • Apply best practices for Seamless Integration of CLM and CPQ. 

Prerequisites

Familiarity with Salesforce basics, including navigation, standard objects (e.g., Accounts, Contacts, Opportunities), and Salesforce terminology. Basic understanding of Salesforce automation tools like Process Builder, Flow, and Workflow Rules.

Who Should Attend

Designed for Salesforce Admins, Consultants, Business Analysts, and CRM users looking to streamline contract and pricing workflows, boost efficiency, and drive smarter business decisions with Salesforce CLM and CPQ.

Curriculum

Instructors

Frequently Asked Questions

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*Where courses have been offered multiple times, the “# Students” includes all students who have enrolled. The “%Recommended” shown is also based on this data.
1Module 1: Introduction to Salesforce CONTRACTS, CLM and CPQ
2Module 2: Capabilities of Contract Lifecycle Management (CLM)
3Module 3: Configuring Salesforce CPQ and Exploring its Features
4Module 4: Bridging the Contract Gap with Integrated CLM and CPQ

Segment 01: Introduction and Welcome

Segment 02: Introduction to CLM and CPQ

Segment 03: Unleash the power of Contracts to transform businesses

Segment 07: Salesforce CPQ and its functionalities-

Segment 08: Quote Configuration and Management

Segment 09: Automation_ Reporting and Analytics in CPQ

Segment 04: Salesforce CLM Automating Contract Creation and Approval (Part 1)

Segment 05: Execute and Sign Contracts in Salesforce CLM (Part 2)

Segment 06: Automation_ Reporting and Analytics in Salesforce CLM. 

Saurabh  Laturkar

Saurabh Laturkar

With a decade of industry expertise across diverse domains and technologies, Saurabh brings a wealth of experience to his role as an instructor. His journey in the world of Salesforce began seven years ago, specializing in Sales and Service Cloud implementations. Saurabh thrives on collaborating with customers, technical architects, and business analysts to gather requirements and define solution designs. His hands-on approach to designing and developing prototypes has enabled him to create robust solutions tailored to the unique needs of various organizations.

Over the past five years, Saurabh has dedicated himself to training fresh college graduates and cross-training experienced professionals in Salesforce. As a freelance corporate trainer, he has refined his ability to convey complex concepts in an accessible and engaging manner. His training sessions cover a comprehensive range of topics, including Sales Cloud, Service Cloud, Marketing Cloud, configuration, automation, analytics, Salesforce security model, APEX, Visualforce pages, and Lightning Component Development (LWC & Aura). His goal is to equip learners with the practical skills and knowledge they need to excel in their careers.

Beyond Salesforce, Saurabh’s expertise extends to open-source technologies such as Java and PHP, web design, and developing business applications with rich user interfaces. He has had the privilege of leading technical teams, developing prototypes, and working on RFPs and solutioning for various businesses. His background also includes significant experience in web development and design, providing technical consultancy, and working on offshore development projects. With each role, Saurabh strives to push the boundaries of what is possible, delivering innovative solutions and fostering a culture of continuous learning and improvement.

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Segment 10: Understanding the Contract Gap in Sales Processes (Quote to Cash Proces

Segment 11: Data Flow and Integration Between CPQ and CLM

Segment 12: Congratulations and Continuous Learning Journey