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  3. So Now You're a Supervisor: Fast Wins for New Leaders

So Now You're a Supervisor: Fast Wins for New Leaders

This course is built for new frontline supervisors stepping into leadership roles for the first time.

Eric Zackrison
Eric Zackrison
Business | core | 30 minutes |   Published: Aug 2025

    Discussions

Overview

1023STUDENTS*
4.8RECOMMEND*

This course includes:

  • 30 minutes of on-demand video  
  • Certificate of completion  
  • Direct access/chat with the instructor 
  • 100% self-paced online

 

This course is built for new frontline supervisors stepping into leadership roles for the first time. Through 20 fast-paced, 90-second videos, learners will build confidence, navigate the identity shift from teammate to leader, and gain the communication and influence tools needed to guide teams with clarity and care. Whether you're leading yesterday’s coworkers or feeling unsure in your new responsibilities, this course offers real-world strategies you can use on the floor right away.

Skills You Will Gain

Business leadership
Executive Leadership
supervisors

Learning Outcomes (At the end of this program you will be able to)

  • Transition effectively from peer to supervisor with confidence and clarity. 
  • Build trust and credibility through strong communication and leadership relationships. 
  • Apply feedback, listening, and influence strategies to lead individuals and teams. 
  • Demonstrate emotional intelligence, accountability, and professional judgment under pressure. 
  • Establish leadership routines that support performance, team growth, and personal success in the first 30 days. 

Prerequisites

Basic computer literacy and familiarity with web browsing.

Who Should Attend

First-time supervisors in retail, service, hospitality, warehouse, call center, and frontline roles. Ideal for newly promoted team leads and shift supervisors seeking practical, real-world leadership tools to succeed in their first 30 days and beyond. 

Curriculum

Instructors

Frequently Asked Questions

How much do the courses at Starweaver cost?

We offer flexible payment options to make learning accessible for everyone. With our Pay-As-You-Go plan, you can pay for each course individually. Alternatively, our Subscription-Based plan provides you with unlimited access to all courses for a monthly or yearly fee.

Do you offer any certifications upon completion of a course at Starweaver?

Yes, we do offer a certification upon completion of our course to showcase your newly acquired skills and expertise.

Does Starweaver offer any free courses or trials?

No, we don't offer any free courses, but we do offer 5-day trial only on our subscriptions-based plans.

Are Starweaver's courses designed for beginners or advanced students?

Our course is designed with three levels to cater to your learning needs - Core, Intermediate, and Advanced. You can choose the level that best suits your knowledge and skillset to enhance your learning experience.

What payment options are available for Starweaver courses?

We accept various payment methods such as major credit cards, PayPal, wire transfer, and company purchase orders. For more information related to payments contact customer support.

Do you offer refunds?

Yes, we do offer a 100% refund guarantee for our courses within a specified time frame. If you are not satisfied with the course, contact our customer support team to request a refund with your order details. Some restrictions may apply.

*Where courses have been offered multiple times, the “# Students” includes all students who have enrolled. The “%Recommended” shown is also based on this data.
Eric Zackrison

Eric Zackrison

Eric has had a distinguished 30-year career as a restaurant manager and owner. After attaining an MBA and MA from Missouri State University, he earned a PhD in Organizational Communication from UCSB. His research focuses on the coordination of work, team dynamics, leadership, and relationships in the workplace. Currently, Eric teaches in the Department of Technology Management at UCSB, where he works with both undergraduate and graduate students on subjects such as entrepreneurship, management, leadership, strategy, communication, and persuasion. He also teaches Organizational Behavior and Sustainable Business Practices for the MBA program at California Lutheran University.

In addition to his academic roles, Eric runs his consulting company, Effectiveness Consultants, where he collaborates with a wide range of organizations on leadership development, team building, and strategy. He also supports small businesses through two non-profits, WEV and the EDC-SBDC, helping them tackle challenges like market validation and day-to-day operations management. Furthermore, Eric has amassed over 1 million paid views of online courses across various platforms.

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1Lesson 1: Getting Grounded as a New Supervisor
2Lesson 2: Building Your Leadership Toolkit
3Lesson 3: Leading for Growth and Results

Segment 00 -From Teammate to Team Leader Making the Shift

Segment 01 - Friend or Boss Finding the Balance

Segment 02 - Do I Really Belong Here Quieting Imposter Syndrome

Segment 03 - Watch First_ Lead Second Avoid Rookie Mistakes

Segment 04 - Position Power vs. Personal Power

Segment 05 - You’re a Bridge Now Managing Up and Down

Segment 05 - Manager vs. Leader When to Be Which

Segment 07 - Supervision Is a Relationship

Segment 08 - Coach Them Up or Out

Segment 09 - Listen Like a Leader The Skill That Changes Everything

Segment 10 - Quick Check-Ins That Really Work

Segment 11 - The Feedback Formula That Doesn’t Backfire

Segment 12 - Performance Feedback Say More Than Good Job

Segment 12 - Hard Feedback Soft Delivery

Segment 13 - Solution Mode Fix Problems Without Blame (2)

Segment 14 - Emotional Intelligence for New Supervisors

Segment 15 - Influence Without Being Pushy

Segment 17- Share the Leadership You Don’t Have to Do It All

Segment 18 - Your First 30 Days Build Trust Fast