Artificial Intelligence (AI), as a powerful advancement in the world of tech, has been proving useful in different industries, the financial industry being one of them. With this tech, customers can access faster, safer, and more convenient ways to access, invest, spend, and save their money.
There are lots of definitions that can fit artificial intelligence, but the easiest definition of AI is the ability of machines to understand and learn what's happening around them, after which they can make decisions in a way similar to the human brain.
Artificial intelligence in finance is applicable in various ways ranging from chatbot assistants to task automation and fraud detection. A report by Business Insider has shown that about 80% of banks are very much aware of the different benefits that are presented by AI, which explains the increasing adoption of the advancement. With such developments, it is expected that digital banking will take a steep climb to reach about 75.8% to 78% by 2023.
Artificial Intelligence in finance has made it possible to streamline different processes that were previously tedious while improving the customer experience greatly. Thanks to AI, customers are now able to gain access to their accounts 24/7 unlike before, without having to worry about long waiting periods and other inconveniences.
AI in finance has been impactful in a myriad of ways, all of which have affected the rate of adoption by businesses.
With more customers trying to achieve financial independence and health, AI has made it easier to reach these and more goals in personal finance, without complicating the process in any way. Benefits like 24/7 financial guidance and assistance in a personal manner have made it possible for customers to welcome AI in finance with open arms.
When it comes to corporate finance, predicting and assessing loan risks is a major consideration. Thanks to Artificial Intelligence in finance, companies can enhance their loan underwriting while reducing financial risk, hence being able to increase their overall value. With fraud detection and prevention tactics, financial crime no longer has to be a major issue in corporate finance.
One of the major interests and concerns that consumers have in finance is fraud and cyberattacks. The good thing is that AI in finance has made it possible to mitigate or even avoid these and other major issues that were the major causes of losses in consumer finance.
Just like the impacts, there are lots of AI-related benefits that have arisen as a result of the use of artificial intelligence in finance. These benefits have especially made it more desirable for different players in the financial industry to adopt AI. Here are the different benefits of AI in finance:
Artificial intelligence has made it possible to automate a majority of business processes, successfully eliminating the need for human interaction. That way, customers can now access the services that they need 24/7, unless in situations where it's paramount for human interaction to kick in.
Even when working with the most sophisticated and error-proof machines, humans are still bound to make a few errors for various reasons. While AI-based errors do occur, their probability of occurrence is close to 0%.
Since the use of AI makes it possible to save time, financial establishments that use AI are able to save money as a result. Artificial intelligence makes it possible to complete tasks more effectively and efficiently hence eliminating the loss of money in unexpected ways.
As a result of being able to facilitate the effective handling of tasks, AI makes it possible to eliminate the need for repetitive work. Businesses are able to accomplish their goals just like they intended to, and due to effective monitoring, redundancy does not have to be an issue.
Fraud is a major concern in the financial industry, but thanks to AI, the risk is now lower and even eliminated in some cases. Artificial Intelligence in finance delivers different key benefits such as improved monitoring, effective analysis, better auditing, and cybercrime mitigation, all of which reduce or eliminate fraud issues.
A majority of customers are interested in using cashless methods for payments. A recent study found that up to 77% of consumers are interested in using debit and credit cards as opposed to cash.
To ensure the effectiveness and smooth flow of credit processes, companies can use Artificial Intelligence. AI streamlines underwriting processes making it possible to avoid lending customers who are not worth it.
Risks can cripple an entire industry if enough care is not taken to manage them. AI in finance makes it possible to analyze and manage risks, hence ensuring the smooth flow of businesses in the world of finance. Entities like machine learning make it possible to experts to use previous trends and data in managing risks and planning for the future.
Quantitative trading is the process of utilizing huge data sets to bring out patterns that are handy in strategic trades. Since computers are able to handle data better and faster than humans, AI in finance increases the chances of success in quantitative trading. Besides, automation saves time, which only increases the effectiveness and efficiency of trading.
In a study involving 33,000 banking customers, about 54% of customers were interested in tools that would help them budget better and adjust their spending habits for better financial success. AI in finance has proven to be useful in personalized banking through revolutionizing self-help customer support. By generating personalized financial advice, it's possible for customers to get the information that they need when they need it.
The adoption of Artificial Intelligence in Finance has proven that there is a lot to gain as opposed to losing. With lots of new opportunities and benefits that have become evident after the introduction of AI in the financial industry, there is no doubt that this new tech is here to stay. Businesses in the industry can, therefore, take advantage to increase their chances of success and make strides that would not have been possible without AI.