Top 10 Technology 2020
Our world operates on the principle of constant development. We can’t ignore the inevitability of change, as it is a part of life. Of all the changes and gradual developments that we are witnessing, technology is the most rapidly evolving domain. Gartner, the leader in research and advisory has gathered information about some disruptive technology trends that can’t be neglected in 2020. According to Gartner, these are divided into two themes:
- Smart Spaces
- People-Centric
There are various technologies that can disrupt many sectors like banking, computation, healthcare, space tech, automation, etc. which everyone should keep their eyes on in the coming years. Let us dive into these trends.
Trends in People-Centric Technologies
As the name suggests, it is about minimizing, if not eradicating manual interventions from mundane tasks. It is based on the principle of automating everything that can be automated. The process of traditional automation is combined with artificial intelligence, which is termed as hyper-automation. Best example is the use of chatbots for customer helplines by banks or automated suggestion systems by rental car companies.
Multi-experience is the technology that governs ardent ways of digital interaction. Instead of having a screen as the medium of interaction, Multi-experience allows us to use objects around us for controlling the computer. Furthermore, it also enables connecting with customers apart from the mobile app like delivery tracking systems, autonomous vehicles, smart assistants, and home systems. Dominoes is one such company which is currently heavily focusing on Multi-experience.
With the help of democratization, an individual will be able to access a plethora of technology without any skill barrier. The focus of democratization is to build a smooth and simple user interfaces such that an unskilled user can operate it very easily. For example, companies are working on intelligent advisory systems that can suggest optimal decisions in the stock market for people with little to no knowledge.
This technology is the intersection of the physical and cognitive mind, aimed to virtually enhance our perception of the world. Moreover, it has the essence of Multi-experience along with automation, which makes it a versatile technology.
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Transparency and Traceability
This is mostly related to the privacy laws and digital activism concerning the maleficent intentions behind data collection. Companies are putting the extensive focus on complete transparency and traceability of data to gain public trust, which is an essential factor influencing the brand value.