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  3. How to Develop Standard Operating Procedures

How to Develop Standard Operating Procedures

This course teaches how to develop Standard Operating Procedures (SOPs) for improving efficiency, safety, quality, and cost control. It covers SOP creation, monitoring, challenges, and their role in lean management and leadership.

Ross Maynard
Ross Maynard
Business | core | 1 hour |   Published: Jan 2025
In partnership with:  Coursera

    Discussions

Overview

1kSTUDENTS*
98.6RECOMMEND*

This course includes:

  • 1 hours of on-demand video  
  • Certificate of completion  
  • Direct access/chat with the instructor 
  • 100% self-paced online 

This course on developing Standard Operating Procedures (SOPs) offers a comprehensive guide to creating, implementing, and maintaining effective SOPs within an organization. By focusing on critical processes that ensure safety, quality, and cost control, learners will understand the role of SOPs in enhancing operational consistency and efficiency. Through practical examples, case studies, and lessons on lean management principles, such as mistake-proofing and Leader Standard Work, learners will gain the skills needed to design, monitor, and continuously improve SOPs to support both daily operations and strategic goals. Whether you're a manager, supervisor, or business professional, this course will help you establish SOPs that drive long-term success.

Skills You Will Gain

Operational Excellence
Visual Management
Leadership
Cost Control
Standard Work

Learning Outcomes (At the end of this program you will be able to)

  • Assess the importance of standard operating procedures to business organisations
  • Recognise the characteristics of an effective SOP and which workplace activities or processes need SOPs.
  • Explore the role of SOPs in the lean management system. 

Prerequisites

This course has no pre-course requirements, making it accessible to anyone interested in learning about Standard Operating Procedures (SOPs). Whether you're a beginner or have some prior experience, the content is designed to provide a clear, step-by-step guide to understanding and developing SOPs. You'll be guided through the fundamentals, making it easy for learners from various backgrounds to grasp the concepts and apply them effectively in their own organizations.

Who Should Attend

This course is ideal for managers, supervisors, team leaders, and business professionals who are looking to enhance their understanding of Standard Operating Procedures (SOPs). It is also suited for students of business who want to gain practical knowledge on how to develop and implement effective SOPs in the workplace. Whether you're leading a team or aspiring to manage processes efficiently, this course will equip you with the essential skills needed for operational success.

Curriculum

Instructors

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*Where courses have been offered multiple times, the “# Students” includes all students who have enrolled. The “%Recommended” shown is also based on this data.
1Module 1: What are Standard Operating Procedures?
2Module 2: Developing Standard Operating Procedures
3Module 3: Lean Management
Ross Maynard

Ross Maynard

With over three decades of experience in process improvement consultancy and business authorship, I'm committed to catalyzing impactful change. My approach is rooted in action, aiming to inspire and support individuals and organizations through challenges and growth. As a seasoned instructor, my focus lies in crafting and delivering enriching online business courses, meticulously tailored to empower learners with practical insights and tools for success. At the heart of my course offerings lies a deep understanding of key business concepts. From KPIs tailored for SMEs to the intricacies of building a Spreadsheet Forecasting Model, each course is meticulously designed to foster meaningful learning experiences. I delve into topics ranging from Customer KPIs to Lean Awareness, from ESG to performance measurement, from leadership to effective management behaviours, bridging theory with real-world applications. Moreover, my dedication extends beyond course creation—I actively engage with clients through webinars, collaborating with esteemed institutions like the ACCA and training providers across North America. Beyond the virtual classroom, my expertise transcends industries, particularly within healthcare process improvement. Specializing in primary care, I've collaborated with healthcare providers nationwide, facilitating improvement teams and offering invaluable insights in performance management and problem-solving. My journey, spanning roles from Management Consultant to Senior Advisor, reflects a commitment to driving excellence and innovation across diverse sectors.

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Segment 01: ntroduction to the Course & Meet Your Instructor

Segment 02: What is a Standard Operating Procedure?

Segment 03: The Purpose of Standard Operating Procedures

Segment 04: Examples of Standard Operating Procedures

Segment 05: SOP Practice: Part 1 Preparation

Segment 11: Lean Management

Segment 12: Leader Standard Work

Segment 13: Mistake Proofing

Segment 14: SOP Practice: Part 3 Leader Standard Work

Segment 15: Congratulations and Continuous Learning Journey

Segment 06: The Characteristics of an SOP

Segment 07: How to Develop SOPs?

Segment 08: Monitoring and Maintaining SOPs

Segment 09: The Challenge of SOPs

Segment 10: SOP Practice: Part 2 Development