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  3. Creating a Healthy Culture: Addressing Workplace Bullying

Creating a Healthy Culture: Addressing Workplace Bullying

This course is designed for intermediate learners aiming to create a healthier work environment in their organizations. Throughout a series of engaging lessons, the course thoroughly explores the issue of workplace bullying and harassment.

Catherine Mattice
Catherine Mattice
Data Science | core | 1 hour 15 minutes |   Published: Feb 2024
In partnership with:  Coursera

    Discussions

Overview

1KSTUDENTS*
94.6%RECOMMEND*

This course includes:

  • 75 minutes of on-demand video  
  • Certificate of completion  
  • Direct access/chat with the instructor 
  • 100% self-paced online 

This course is designed for intermediate learners aiming to create a healthier work environment in their organizations. Throughout a series of engaging lessons, the course thoroughly explores the issue of workplace bullying and harassment. Learners will explore the consequences of workplace misconduct, learn strategies to combat it, and discover how to foster a culture of respect, providing them with practical tools for a harmonious workplace. The course enables students to navigate complex interpersonal relationships, helping them handle difficult conversations, resolve conflicts effectively, and build lasting connections. Using a mix of practical examples, theoretical frameworks, and expert insights, learners will enhance their communication skills and develop the ability to form genuine connections both personally and professionally. By the end of the course, learners will have a clear understanding of how workplace bullying and harassment can harm psychological, emotional, and overall business well-being. They will be equipped with the knowledge and skills to address such behaviors when they encounter them. Through a combination of theoretical frameworks and real-world examples, learners will not only gain awareness but also the capability to promote positive interactions in their professional spheres.    

Skills You Will Gain

Basic Chart Creation
Business Intelligence tool
Data Visualization
Qlik Sense

Learning Outcomes (At the end of this program you will be able to)

  • Identify different forms of bullying and harassment in the workplace and understand their factors.
  • Equip learners with strategies to foster a positive workplace culture.
  • Assist managers and supervisors in recognizing the critical significance of proactively preventing and addressing workplace bullying and harassment.
  • Recognize and report workplace bullying and harassment incidents.

Prerequisites

Ideally, learners should come to this course with a foundation of the following prerequisite skills: open-mindedness; basic leadership; self-awareness; effective communication; empathy; conflict awareness; resilience; and an active learning mindset.

Who Should Attend

Office Professionals, Consultants, Students, Small Business Owners, Automation Enthusiasts 

Curriculum

Instructors

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*Where courses have been offered multiple times, the “# Students” includes all students who have enrolled. The “%Recommended” shown is also based on this data.
1Module 1 - Fundamentals of Workplace Bullying and Harassment
2Module 2 - Effects of Workplace Bullying & Harassment
3Module 3 - For Managers: Prevention and Correction
4Module 4 - For Everyone: Reporting & Addressing Bullying & Harassment

Segment 06 - ​Psychological and emotional impacts on individuals

Segment 07 - ​​Impact on the work environment and the business

Segment 08 - ​Effects of a positive workplace culture (The ROI on healthy behavior)

Catherine Mattice

Catherine Mattice

Catherine is a seasoned professional in the realm of organizational development, dedicated to cultivating positive workplace cultures after personally experiencing the repercussions of a toxic work environment. In 2008, she founded Civility Partners with the mission of transforming workplaces into nurturing environments where employees can thrive. With over a decade of experience, Catherine and her team at Civility Partners have been at the forefront of guiding organizations through culture transformations, addressing issues such as toxic behavior, disengagement, and absenteeism.

Their comprehensive services range from executive coaching to large-scale culture change initiatives, catering to a diverse clientele that includes Fortune 500 corporations and small nonprofits across various industries. Recognized as an authority in her field, Catherine’s expertise has garnered attention from national media outlets including USA Today, Entrepreneur, and CNN. Her commitment to eradicating workplace bullying led her to co-found the National Workplace Bullying Coalition, advocating for positive workplace practices on a broader scale.

Beyond her consultancy work, Catherine is also an accomplished author and speaker, with her books and presentations receiving acclaim from industry leaders worldwide. She holds a Master’s degree in Organizational Communication and has contributed significantly to academia through her tenure as an adjunct instructor at various universities. As a prolific course author and instructor on platforms like LinkedIn Learning, Catherine shares her wealth of knowledge with a global audience. Her courses cover a wide array of topics essential for fostering healthy workplace dynamics, from strategic human resources management to handling workplace bullying effectively. Through her engaging teaching style and practical insights, Catherine empowers learners to create positive and inclusive work environments that promote both employee well-being and organizational success.

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Segment 01 - Welcome and Meet your Instructor

Segment 02 - ​Defining workplace bullying

Segment 03 - ​Defining workplace harassment

Segment 04 - ​Additional forms of misconduct

Segment 05 - Why people engage in bullying

Segment 14 - Being an upstander

Segment 15 - Reporting harassment or bullying to HR

Segment 16 - ​Your role in building a culture of respect  

Segment 17 - ​Conclusion

Segment 09 - Leveraging your performance management system

Segment 10 - Encourage and engage in respectful communication  

Segment 11 - ​Proactively cultivate a positive work culture  

Segment 12 - Policies and Training Programs

Segment 13 - ​Taking complaints of bullying and harassment