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  3. Cross Functional Collaboration

Cross Functional Collaboration

This course focuses on the principles and strategies for collaborating effectively with colleagues from different functional areas. Through this course, you will learn techniques to overcome challenges, foster teamwork, and leverage diverse

Hector Sandoval
Hector Sandoval
Business | core | 1 hour 30 minutes |   Published: Sep 2023
In partnership with:  Coursera

    Discussions

Overview

1.1KSTUDENTS*
97%RECOMMEND*

This course includes:

  • 1.5 hour of on-demand video  
  • Certificate of completion  
  • Direct access/chat with the instructor 
  • 100% self-paced online 

This course focuses on the principles and strategies for collaborating effectively with colleagues from different functional areas. Students will learn to overcome challenges, foster teamwork, and leverage diverse perspectives to achieve common goals. The course covers various techniques to improve communication and information sharing across departments and develop strategies for managing conflict and resolving disputes. Through case studies and group exercises, students will enhance their problem-solving skills and learn how to make informed decisions through collaborative efforts. The course also emphasizes the importance of building a culture of trust and cooperation among team members. By the end of the course, students will be equipped with the necessary skills to collaborate successfully with colleagues from different backgrounds and functional areas, leading to enhanced productivity and overall organizational success. 

Skills You Will Gain

collaborating
Communication

Learning Outcomes (At the end of this program you will be able to)

  • By the end of this course, students will be able to identify common challenges in cross-functional collaboration and apply effective strategies to overcome communication barriers, foster teamwork, and leverage diverse perspectives to achieve common goals. 
  • Upon completing this course, students will have learned various techniques and tools to enhance communication and information sharing across different functional areas, enabling them to establish clear channels of communication and promote active listening and feedback within cross-functional teams. 
  • After completing this course, students will possess the skills to identify and address conflicts in cross-functional teams, employ constructive conflict resolution strategies, and utilize mediation and negotiation techniques to effectively manage conflicts and resolve disputes, thereby creating a culture of healthy debate and constructive criticism. 
  • By the conclusion of this course, students will have strengthened their problem-solving skills and learned how to make informed decisions by analyzing and evaluating different perspectives and ideas within collaborative efforts. They will be equipped with techniques for collaborative problem-solving and decision-making, enabling them to reach consensus and make informed choices as a team. 

Prerequisites

Participants should have minimal experience, 3-5 years, in roles that require leading, supervising, and managing people, projects, and processes critical within organizations. 

Who Should Attend

This course is designed for front-line, junior to mid-level supervisors and manager roles, responsible for leading teams, projects, and processes in a diverse range of organizations. 

Curriculum

Instructors

Frequently Asked Questions

How much do the courses at Starweaver cost?

We offer flexible payment options to make learning accessible for everyone. With our Pay-As-You-Go plan, you can pay for each course individually. Alternatively, our Subscription-Based plan provides you with unlimited access to all courses for a monthly or yearly fee.

Do you offer any certifications upon completion of a course at Starweaver?

Yes, we do offer a certification upon completion of our course to showcase your newly acquired skills and expertise.

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Our course is designed with three levels to cater to your learning needs - Core, Intermediate, and Advanced. You can choose the level that best suits your knowledge and skillset to enhance your learning experience.

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Do you offer refunds?

Yes, we do offer a 100% refund guarantee for our courses within a specified time frame. If you are not satisfied with the course, contact our customer support team to request a refund with your order details. Some restrictions may apply.

*Where courses have been offered multiple times, the “# Students” includes all students who have enrolled. The “%Recommended” shown is also based on this data.
1Module 0 - Introduction To Instructor And Course Overview
2Module 1 - Understanding Functional Areas And Challenges
3Module 2 - Effective Communication And Information Sharing
4Module 3 - Managing Conflict And Problem Solving
5Module 4 - Leveraging Diverse Perspectives 
6Module 5 - Cultivating Effective Teamwork 
7Module 6 - Conclusion And  Evaluation
Hector Sandoval

Hector Sandoval

As the Director of Content at Starweaver, they lead a collaborative effort with subject matter experts, instructional designers, and multimedia specialists to craft exceptional learning experiences. Their role involves overseeing teams and partners, setting quality standards for audio and video content, and defining instructional design to deliver captivating courses tailored to a diverse global audience. They also support senior leadership in promoting the brand across leading global enterprises and platforms, ensuring alignment with strategic plans, vision, mission, and goals.

With over 30 years of experience as a Leadership Effectiveness Coach, Consultant, and Speaker, they possess a deep understanding of leadership, crisis management, and organizational development within the commercial aviation sector. Having worked with major international airlines and aerial emergency services providers, they have led teams in critical areas, including family assistance, media relations, and government coordination during complex situations such as airline accidents.

Beyond their role at Starweaver, their career journey reflects a commitment to excellence and continuous learning. From founding their own consultancy to serving in interim management roles and executive positions within renowned aviation companies, they have consistently delivered results. Their extensive experience in HR, crisis management, and strategic alliances underscores their ability to provide valuable insights and guidance in online courses related to Learning & Development, Leadership Effectiveness, Global Aviation, and Crisis Management.

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Segment 11 - Techniques for clear and concise communication

Segment 12 - Active listening and empathy in cross-functional settings

Segment 13 - Selecting appropriate communication channels

Segment 14 - Leveraging technology for seamless information sharing

Segment 01 - Welcome to the course

Segment 02 - Welcome and course overview

Segment 03 - Importance of cross-functional collaboration for entry-level supervisors and managers

Segment 04 - Learning Objectives and Outcomes

Segment 28 - Recap of key takeaways

Segment 21 - Recognizing the value of diverse perspectives in cross-functional teams

Segment 22 - Creating an inclusive environment for diverse viewpoints

Segment 23 - Encouraging creativity and innovation through diverse thinking

Segment 24 - Techniques for integrating different perspectives for better outcomes

Segment 15 - Recognizing sources of conflict in cross-functional teams

Segment 16 - Strategies for managing and resolving conflicts constructively

Segment 17 - Developing negotiation and problem-solving skill

Segment 18 - Analytical thinking and critical decision-making in collaborative settings

Segment 19 - Brainstorming techniques for cross-functional teams

Segment 20 - Evaluating potential solutions and making informed decision

Segment 25 - Strategies for fostering teamwork and collaboration

Segment 26 - Promoting a sense of shared purpose and goals

Segment 27 - Recognizing and rewarding collaborative achievements

Segment 05 - Overview of different functional areas within organizations

Segment 06 - Common Challenges and Barriers to cross-functional Collaboration

Segment 07 - Specific examples highlighting real-world collaboration obstacles

Segment 08 - Identifying the role of entry-level supervisors and managers in fostering collaboration

Segment 09 - Strategies for creating a culture of trust and cooperation

Segment 10 - Creating the Right Environment