Designing a Customer Support Chatbot Using Flowise

This one-hour course is for those interested in building fully functional chatbots that are trained on specific website data without coding. Learn to use flowise.ai to build a chatbot without a single line of code.

Vinita Silaparasetty
Published: Jul 2024
Core
Data Science
1 hour
In partnership with:Coursera
Designing a Customer Support Chatbot Using Flowise

Course Overview

Did you know you can create a code-free chatbot, similar to ChatGPT, without writing a single line of code? This one-hour course is for those interested in building fully functional chatbots that are trained on specific website data without coding. Learn to use flowise.ai to build a chatbot without a single line of code. The hands-on experience includes setting up a flowise.ai account, interacting with the platform, and building the chatbot. This unique project allows you to the power of advanced AI models to build chatbots. Just make sure that you have Flowise.ai installed on your system. To make the most of this course, it is best, but not mandatory, to have a background in CRM.

Skills You Will Gain

AI-powered content
Anyword
Copywriting expertise
SurferSEO
Upword

Course Includes

1K
STUDENTS*
92.9%
RECOMMEND*

This course includes:

  • 60 minutes of on-demand video  
  • Certificate of completion  
  • Direct access/chat with the instructor 
  • 100% self-paced online 

Learning Outcomes (At the end of this program, you will be able to...)

  • Design and Implement Chatbots: Learn how to design chatbots that can autonomously handle FAQs, improving the overall customer service experience.
  • Build User Interfaces: Gain the skills to construct user interfaces that provide accurate responses, enhancing user engagement on specific websites.
  • Embed Chatbots Seamlessly: Master the technique of embedding chatbots into websites to swiftly address customer queries, thereby streamlining the query resolution process.

Prerequisites

  • Installation of Flowise.ai prior to starting the project.
  • An active subscription for ChatGPT (note that the free version’s API key will not suffice).
  • Basic familiarity with CRM systems is advantageous but not mandatory.

Who Should Attend

This course is ideal for customer support managers, tech enthusiasts, and business owners looking to enhance their customer service capabilities through AI-powered chatbots. No coding experience is necessary, making it accessible to individuals from various backgrounds who want to streamline customer inquiries efficiently.

Curriculum

Explore the comprehensive, hands-on curriculum designed to build your expertise step by step.

Meet Your Expert Instructors

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*Where courses have been offered multiple times, the “# Students” includes all students who have enrolled. The “%Recommended” shown is also based on this data.