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  1. Courses
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  3. Emotional Intelligence in Teams and Collaboration

Emotional Intelligence in Teams and Collaboration

This course combines research-backed insights with practical strategies to help you foster trust, resolve conflicts, and lead with authenticity.

Eric Zackrison
Eric Zackrison
Business | core | 4 hours |   Published: Jan 2025

    Discussions

Overview

1KSTUDENTS*
95.6%RECOMMEND*

This course includes:

  • 4 hours of on-demand video  
  • Certificate of completion  
  • Direct access/chat with the instructor 
  • 100% self-paced online 

What sets exceptional leaders apart in today’s workplace? It’s not just technical expertise—it’s the ability to understand, connect, and inspire. Emotional Intelligence (EI) is the secret ingredient to creating cohesive, high-performing teams, and this course will show you how to master it! 

Imagine a team where every member feels understood, valued, and empowered to contribute their best. What if you could turn conflicts into opportunities, foster trust that inspires collaboration, and create an environment where resilience and innovation thrive? This is the power of Emotional Intelligence. 

In “Emotional Intelligence in Teams and Collaboration,” you’ll explore how EI transforms the way teams communicate, connect, and overcome challenges. By developing key EI skills like self-awareness, empathy, and emotional regulation, you’ll gain the tools to build cohesive, high-performing teams that adapt gracefully to change. 

This course combines research-backed insights with practical strategies to help you foster trust, resolve conflicts, and lead with authenticity. Whether you’re a team leader, manager, or aspiring leader, you’ll leave equipped to create a team culture where everyone thrives. 

Skills You Will Gain

Emotional Intelligence
Social Awareness
Relationship Management
Collaboration Strategies
Building Trust

Learning Outcomes (At the end of this program you will be able to)

  • Examine the core components of emotional intelligence and their relevance in personal and team dynamics for effective collaboration. 
  • Develop self-awareness and emotional regulation strategies by identifying triggers and practicing mindfulness to enhance personal effectiveness. 
  • Demonstrate empathy and social awareness skills, such as active listening and managing interpersonal dynamics, to strengthen team relationships. 
  • Apply emotional intelligence principles to foster trust, resolve conflicts, and build a collaborative and psychologically safe team environment. 

Prerequisites

A basic understanding of teamwork and workplace dynamics is recommended. No prior knowledge of emotional intelligence is required—just an openness to self-reflection and a willingness to apply new strategies in your professional life. 

Who Should Attend

This course is tailored for team leaders and managers, corporate trainers, entrepreneurs, administrators, HR professionals, project coordinators, consultants and coaches, and aspiring leaders who aim to elevate their leadership capabilities. It equips participants with actionable strategies and essential skills to inspire teams, streamline operations, foster innovation, and drive organizational success in today’s dynamic business environment.

Curriculum

Instructors

Frequently Asked Questions

How much do the courses at Starweaver cost?

We offer flexible payment options to make learning accessible for everyone. With our Pay-As-You-Go plan, you can pay for each course individually. Alternatively, our Subscription-Based plan provides you with unlimited access to all courses for a monthly or yearly fee.

Do you offer any certifications upon completion of a course at Starweaver?

Yes, we do offer a certification upon completion of our course to showcase your newly acquired skills and expertise.

Does Starweaver offer any free courses or trials?

No, we don't offer any free courses, but we do offer 5-day trial only on our subscriptions-based plans.

Are Starweaver's courses designed for beginners or advanced students?

Our course is designed with three levels to cater to your learning needs - Core, Intermediate, and Advanced. You can choose the level that best suits your knowledge and skillset to enhance your learning experience.

What payment options are available for Starweaver courses?

We accept various payment methods such as major credit cards, PayPal, wire transfer, and company purchase orders. For more information related to payments contact customer support.

Do you offer refunds?

Yes, we do offer a 100% refund guarantee for our courses within a specified time frame. If you are not satisfied with the course, contact our customer support team to request a refund with your order details. Some restrictions may apply.

*Where courses have been offered multiple times, the “# Students” includes all students who have enrolled. The “%Recommended” shown is also based on this data.
1Module 1: Introduction
2Module 2: Foundations of Emotional Intelligence in Teamwork
3Module 3: Self-Awareness and Self-Regulation
4Module 4: Social Awareness and Relationship Management
5Module 5: Emotional Intelligence in Action: Applying EI in Your Teams

Segment 01 - Welcome and Course Goals

Segment 02 - Instructor Introduction 

Segment 03 - Course Overview 

Eric Zackrison

Eric Zackrison

Eric has had a distinguished 30-year career as a restaurant manager and owner. After attaining an MBA and MA from Missouri State University, he earned a PhD in Organizational Communication from UCSB. His research focuses on the coordination of work, team dynamics, leadership, and relationships in the workplace. Currently, Eric teaches in the Department of Technology Management at UCSB, where he works with both undergraduate and graduate students on subjects such as entrepreneurship, management, leadership, strategy, communication, and persuasion. He also teaches Organizational Behavior and Sustainable Business Practices for the MBA program at California Lutheran University.

In addition to his academic roles, Eric runs his consulting company, Effectiveness Consultants, where he collaborates with a wide range of organizations on leadership development, team building, and strategy. He also supports small businesses through two non-profits, WEV and the EDC-SBDC, helping them tackle challenges like market validation and day-to-day operations management. Furthermore, Eric has amassed over 1 million paid views of online courses across various platforms.

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Segment 09 - Developing Self-Awareness

Segment 10 - Recognizing Emotional Triggers

Segment 11 - Mastering Self-Regulation

Segment 12 - Building Resilience Through Anchors and Presence

Segment 13 - Applying Self-Awareness and Self-Regulation in Teams

Segment 19 - Effective Communication in Teams 

Segment 20 - Navigating Conflict Constructively 

Segment 21 - Building Collaboration and Consensus 

Segment 22 - Creating an Inclusive and Psychologically Safe Team Culture 

Segment 23 - Leading Resilient Teams  

Segment 24 - Course Wrap Up

Segment 04 - What is Emotional Intelligence-

Segment 05 - The Impact of Emotional Intelligence in Teams

Segment 06 - The Four Domains of EI

Segment 07 - Why Emotional Intelligence Matters in the Workplace

Segment 08 - Overcoming Common EI Misconceptions  

Segment 14 - Developing Social Awareness

Segment 15 - Practicing Empathy in Action

Segment 16 -Active Listening for Better Connections 

Segment 17 - Building Trust and Psychological Safety 

Segment 18 - Giving and Receiving Feedback Constructively