Industrial Relations: Fostering Workplace Climate
Industrial Relations have evolved from a set of legal frameworks, principles and actions to ensure compliance, to a more nuanced combination of skills, competencies and behaviors.
Overview
This course includes:
- 1.5 hours of on-demand video
- Certificate of completion
- Direct access/chat with the instructor
- 100% self-paced online
Industrial Relations have evolved from a set of legal frameworks, principles and actions to ensure compliance, to a more nuanced combination of skills, competencies and behaviors. Leaders and Managers face a variety of challenges and opportunities to create, and support, a workplace climate that emphasizes the recognition of basic rights and conditions, as well as the practice of effective communication, collaboration and conflict resolution. The course provides key concepts defining the role of Industrial Relations, basic laws applied to the workplace, as well as different actions, techniques and strategies aimed at improving workplace climate, employee collaboration, engagement and satisfaction.
Skills You Will Gain
Learning Outcomes (At the end of this program you will be able to)
- Understand the Background and Relevance of Industrial Relations in the Workplace
- Apply Communication and Conflict Resolution Skills to Enhance Workplace Climate
- Implement Principles of Effective Collaboration to Support Employee Engagement
Prerequisites
Front Line Supervisory and Managerial Skills, such as effective communication, feedback delivery, and employee performance management, conflict resolution.
Who Should Attend
Team Leaders, Supervisors and Managers, responsible for individuals and teams, and professionals in HR, Labor Relations, and Learning and Development functions.
Curriculum
1Module 0 - Introduction to Industrial Relations
Segment 01 - Introduction and Welcome
Segment 02 - What are Industrial Relations and Why do they matter?
Segment 03 - Key Stakeholders in Industrial Relations
Segment 04 - Workplace Regulations & Key Legal Frameworks
2Module 1 - Workplace Disputes: Origin and Resolution
Segment 05 - The Basic Employee Rights and Protections
Segment 06 - The First 6: Common Workplace Disputes
Segment 07 - The Next 6: Common Workplace Disputes
Segment 08 - Resolving Workplace Related Conflict - Part - 1
Segment 09 - Resolving Workplace Related Conflict Part - 2
3Module 2 - Effective Communication: Why it Matters
Segment 10 - The Importance of Communication
Segment 11 - Communication Styles
Segment 12 - Active Listening and Conflict Resolution
4Module 3 - Collaboration in the Modern Workplace
Segment 13 - Collaborating in the Modern Workplace
Segment 14 - Employee Engagement and Satisfaction
Segment 15 - Three Key Strategies to Improve Engagement and Satisfaction
Instructors
Hector Sandoval
As the Director of Content at Starweaver, they lead a collaborative effort with subject matter experts, instructional designers, and multimedia specialists to craft exceptional learning experiences. Their role involves overseeing teams and partners, setting quality standards for audio and video content, and defining instructional design to deliver captivating courses tailored to a diverse global audience. They also support senior leadership in promoting the brand across leading global enterprises and platforms, ensuring alignment with strategic plans, vision, mission, and goals.
With over 30 years of experience as a Leadership Effectiveness Coach, Consultant, and Speaker, they possess a deep understanding of leadership, crisis management, and organizational development within the commercial aviation sector. Having worked with major international airlines and aerial emergency services providers, they have led teams in critical areas, including family assistance, media relations, and government coordination during complex situations such as airline accidents.
Beyond their role at Starweaver, their career journey reflects a commitment to excellence and continuous learning. From founding their own consultancy to serving in interim management roles and executive positions within renowned aviation companies, they have consistently delivered results. Their extensive experience in HR, crisis management, and strategic alliances underscores their ability to provide valuable insights and guidance in online courses related to Learning & Development, Leadership Effectiveness, Global Aviation, and Crisis Management.
Frequently Asked Questions
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Do you offer any certifications upon completion of a course at Starweaver?
Yes, we do offer a certification upon completion of our course to showcase your newly acquired skills and expertise.
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No, we don't offer any free courses, but we do offer 5-day trial only on our subscriptions-based plans.
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Our course is designed with three levels to cater to your learning needs - Core, Intermediate, and Advanced. You can choose the level that best suits your knowledge and skillset to enhance your learning experience.
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