Introduction to Workflow Management
This course teaches workflow management to improve efficiency and profitability, focusing on analysis, optimization, and digital tools for leaders and professionals in process or supply chain management.
Overview
This course includes:
- 1 hour of on-demand video
- Certificate of completion
- Direct access/chat with the instructor
- 100% self-paced online
Analyzing and managing workflows is crucial for organizations, as inefficiencies directly affect profitability. Leaders must ensure workflows deliver the right value at the right time to improve business outcomes and gain a competitive edge.
This course is for team leaders, managers, and professionals in business process, supply chain, and logistics management. It helps streamline operations and enhance team efficiency through effective workflow management.
Participants should understand basic process management principles. A good grasp of process management tools and best practices is necessary for those in leadership or process improvement roles to fully engage with the content.
By the end of the course, learners will understand workflow concepts, assess diagrams, and use digital tools for mapping and optimizing workflows, enabling them to improve their organization's processes.
Skills You Will Gain
Learning Outcomes (At the end of this program you will be able to)
- Analyze key concepts, benefits, and types of workflows.
- Evaluate workflow diagrams and assess digital tools for workflow mapping.
- Apply techniques for evaluating current workflows in your organization.
Prerequisites
Participants should have a basic understanding of process management principles. For those in leadership roles or involved in process improvement, a solid grasp of process management tools and best practices is essential to fully engage with the course content.
Who Should Attend
This course is designed for Team Leaders, Supervisors, and Managers who oversee individuals and teams, as well as professionals engaged in business process management, supply chain management, and logistics. Participants will benefit from understanding how to streamline operations and enhance team efficiency through effective workflow management.
Curriculum
1Module 1: Fundamentals of Workflow Management
Segment 01: Introduction to the Course & Meet Your Instructor
Segment 02: Definition and Importance
Segment 03: Components of a Workflow
Segment 04: Types of Workflows
2Module 2: Workflow Management: Tools and Tech
Segment 05: Work Management Systems (WMS)
Segment 06: Integrating WMS with other Key Business Tools
Segment 07: Automating Workflows
3Module 3: Implementing and Optimizing Workflows
Segment 08: Mapping and Designing Workflows
Segment 09: Identifying and Resolving Bottlenecks
Segment 10: Continuous Improvement
Segment 11: Congratulations and Continuous Learning Journey
Instructors
Kelley OConnell
Kelley is a private consultant specializing in agile transformation, training, and coaching, with over two decades of experience in the field. As an Agile Certified Practitioner (PMI-ACP) and a Scaled Program Consultant (SPC) with SAFe, she is dedicated to helping organizations of all sizes achieve their goals. Kelley's expertise lies in leading software development and operations teams toward success. Additionally, she is an internationally recognized author, having written numerous titles on agile methodologies, Scrum, Kanban, and agile leadership.
Her passion for sharing knowledge has made her a sought-after speaker, trainer, and coach on the global stage. Through her work, Kelley aims to empower individuals and organizations by fostering a culture of continuous improvement and agility. Based in Chicago, Illinois, she invites learners of all levels—whether seasoned professionals or newcomers—to join her on a journey of learning and growth. Kelley's courses on agile fundamentals and related topics provide the tools and insights necessary to thrive in today’s dynamic business landscape.
Frequently Asked Questions
How much do the courses at Starweaver cost?
We offer flexible payment options to make learning accessible for everyone. With our Pay-As-You-Go plan, you can pay for each course individually. Alternatively, our Subscription-Based plan provides you with unlimited access to all courses for a monthly or yearly fee.
Do you offer any certifications upon completion of a course at Starweaver?
Yes, we do offer a certification upon completion of our course to showcase your newly acquired skills and expertise.
Does Starweaver offer any free courses or trials?
No, we don't offer any free courses, but we do offer 5-day trial only on our subscriptions-based plans.
Are Starweaver's courses designed for beginners or advanced students?
Our course is designed with three levels to cater to your learning needs - Core, Intermediate, and Advanced. You can choose the level that best suits your knowledge and skillset to enhance your learning experience.
What payment options are available for Starweaver courses?
We accept various payment methods such as major credit cards, PayPal, wire transfer, and company purchase orders. For more information related to payments contact customer support.
Do you offer refunds?
Yes, we do offer a 100% refund guarantee for our courses within a specified time frame. If you are not satisfied with the course, contact our customer support team to request a refund with your order details. Some restrictions may apply.