Introduction to Workflow Management
This course teaches workflow management to improve efficiency and profitability, focusing on analysis, optimization, and digital tools for leaders and professionals in process or supply chain management.
Overview
This course includes:
- 1 hour of on-demand video
- Certificate of completion
- Direct access/chat with the instructor
- 100% self-paced online
Analyzing and managing workflows is crucial for organizations, as inefficiencies directly affect profitability. Leaders must ensure workflows deliver the right value at the right time to improve business outcomes and gain a competitive edge.
This course is for team leaders, managers, and professionals in business process, supply chain, and logistics management. It helps streamline operations and enhance team efficiency through effective workflow management.
Participants should understand basic process management principles. A good grasp of process management tools and best practices is necessary for those in leadership or process improvement roles to fully engage with the content.
By the end of the course, learners will understand workflow concepts, assess diagrams, and use digital tools for mapping and optimizing workflows, enabling them to improve their organization's processes.
Skills You Will Gain
Learning Outcomes (At The End Of This Program, You Will Be Able To...)
- Analyze key concepts, benefits, and types of workflows.
- Evaluate workflow diagrams and assess digital tools for workflow mapping.
- Apply techniques for evaluating current workflows in your organization.
Prerequisites
Participants should have a basic understanding of process management principles. For those in leadership roles or involved in process improvement, a solid grasp of process management tools and best practices is essential to fully engage with the course content.
Who Should Attend
This course is designed for Team Leaders, Supervisors, and Managers who oversee individuals and teams, as well as professionals engaged in business process management, supply chain management, and logistics. Participants will benefit from understanding how to streamline operations and enhance team efficiency through effective workflow management.