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  1. Courses
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  3. Management Skills for New Managers

Management Skills for New Managers

This course is designed for new managers and covers essential management skills. Topics include leadership, communication, delegation, and performance management.

Catherine Mattice
Catherine Mattice
Business | core | 1 hour 30 minutes |   Published: Sep 2023
In partnership with:  Coursera

    Discussions

Overview

1.1KSTUDENTS*
96.5%RECOMMEND*

This course includes:

  • 1.5 hours of on-demand video  
  • Certificate of completion  
  • Direct access/chat with the instructor 
  • 100% self-paced online 

As a new manager, you've already proven your potential, and now it's time to refine those skills and unlock your true leadership prowess. This course is designed for new managers and covers essential management skills. Topics include leadership, communication, delegation, and performance management. Learners will learn about different leadership styles, effective communication techniques, and how to delegate tasks efficiently. The course also emphasizes the importance of managing employee performance and providing constructive feedback. Through interactive discussions and examples, learners will develop their management skills and gain confidence in their ability to lead and motivate teams. By the end of the course, learners will be equipped with the necessary skills to excel in their managerial roles and drive team success.

Skills You Will Gain

boost team performance
Communication
Leadership
responsibilities
Team management

Learning Outcomes (At the end of this program you will be able to)

  • Overcome obstacles in delegation using the GROW Model.
  • Deliver a stellar onboarding experience and advocate for the team’s success.
  • Bust performance management myths and build high-performing teams.
  • Understand and navigate complex human communication dynamics.

Prerequisites

None.

Who Should Attend

  • New team leads, supervisors or managers  
  • Team leads, supervisors or managers who’ve not received training in management skills from their employer 
  • Team leads, supervisors or managers who want to refresh their skills in management

Curriculum

Instructors

Frequently Asked Questions

How much do the courses at Starweaver cost?

We offer flexible payment options to make learning accessible for everyone. With our Pay-As-You-Go plan, you can pay for each course individually. Alternatively, our Subscription-Based plan provides you with unlimited access to all courses for a monthly or yearly fee.

Do you offer any certifications upon completion of a course at Starweaver?

Yes, we do offer a certification upon completion of our course to showcase your newly acquired skills and expertise.

Does Starweaver offer any free courses or trials?

No, we don't offer any free courses, but we do offer 5-day trial only on our subscriptions-based plans.

Are Starweaver's courses designed for beginners or advanced students?

Our course is designed with three levels to cater to your learning needs - Core, Intermediate, and Advanced. You can choose the level that best suits your knowledge and skillset to enhance your learning experience.

What payment options are available for Starweaver courses?

We accept various payment methods such as major credit cards, PayPal, wire transfer, and company purchase orders. For more information related to payments contact customer support.

Do you offer refunds?

Yes, we do offer a 100% refund guarantee for our courses within a specified time frame. If you are not satisfied with the course, contact our customer support team to request a refund with your order details. Some restrictions may apply.

*Where courses have been offered multiple times, the “# Students” includes all students who have enrolled. The “%Recommended” shown is also based on this data.
1Module 0 - Introduction to Management Skills
2Module 1 - Delegating Tasks to Elevate Your Leadership and Help Employees Grow
3Module 2 - Using Communication and Relationship Building Skills to Lead Effectively
4Module 3 - Employee Performance and a Healthy Work Environment
5Module 4 - Motivating and Inspiring Your Team
Catherine Mattice

Catherine Mattice

Catherine is a seasoned professional in the realm of organizational development, dedicated to cultivating positive workplace cultures after personally experiencing the repercussions of a toxic work environment. In 2008, she founded Civility Partners with the mission of transforming workplaces into nurturing environments where employees can thrive. With over a decade of experience, Catherine and her team at Civility Partners have been at the forefront of guiding organizations through culture transformations, addressing issues such as toxic behavior, disengagement, and absenteeism.

Their comprehensive services range from executive coaching to large-scale culture change initiatives, catering to a diverse clientele that includes Fortune 500 corporations and small nonprofits across various industries. Recognized as an authority in her field, Catherine’s expertise has garnered attention from national media outlets including USA Today, Entrepreneur, and CNN. Her commitment to eradicating workplace bullying led her to co-found the National Workplace Bullying Coalition, advocating for positive workplace practices on a broader scale.

Beyond her consultancy work, Catherine is also an accomplished author and speaker, with her books and presentations receiving acclaim from industry leaders worldwide. She holds a Master’s degree in Organizational Communication and has contributed significantly to academia through her tenure as an adjunct instructor at various universities. As a prolific course author and instructor on platforms like LinkedIn Learning, Catherine shares her wealth of knowledge with a global audience. Her courses cover a wide array of topics essential for fostering healthy workplace dynamics, from strategic human resources management to handling workplace bullying effectively. Through her engaging teaching style and practical insights, Catherine empowers learners to create positive and inclusive work environments that promote both employee well-being and organizational success.

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Segment 05 - The positives and pitfalls of delegation

Segment 06 - What to delegate, to whom, and when

Segment 07 - Skill transfer using the GROW model

Segment 08 - Overcoming the obstacles & challenges of delegation

Segment 09 - Understanding the complex phenomenon of human communication

Segment 10 - How perception and bias play a role in your relationships

Segment 11 - Building relationships with the art of active listening

Segment 12 - Building teamwork with collaborative language

Segment 13 - Becoming an effective intercultural communicator

Segment 14 - Proactively building and maintaining a healthy team environment

Segment 15 - Resolving conflict among your team members

Segment 16 - Two performance management myths, busted

Segment 17 - Building a high performing (and Positive) team

Segment 18 - Coaching team members engaging in poor performance or poor behavior

Segment 01 - Introduction to this course

Segment 02 - Leaning into leadership to be an effective manager

Segment 03 - Using emotional intelligence as a key management skill

Segment 04 - Building trust with your team

Segment 19 - Deliver a stellar onboarding experience to new hires

Segment 20 - Recognize and celebrate achievements

Segment 21 - Advocating for your team

Segment 22 - Conclusion