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  1. Courses
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  3. Management Skills for New Managers

Management Skills for New Managers

This course is designed for new managers and covers essential management skills. Topics include leadership, communication, delegation, and performance management.

Catherine Mattice
Catherine Mattice
Business | core | 5 hours 30 minutes |   Published: Sep 2023

    Discussions

Overview

1.1KSTUDENTS*
96.5%RECOMMEND*

This course includes:

  • On-demand videos
  • Practice assessments
  • Multiple hands-on learning activities
  • Exposure to a real-world project
  • 100% self-paced learning opportunities
  • Certification of completion

As a new manager, you've already proven your potential, and now it's time to refine those skills and unlock your true leadership prowess. This course is designed for new managers and covers essential management skills. Topics include leadership, communication, delegation, and performance management. Learners will learn about different leadership styles, effective communication techniques, and how to delegate tasks efficiently. The course also emphasizes the importance of managing employee performance and providing constructive feedback. Through interactive discussions and examples, learners will develop their management skills and gain confidence in their ability to lead and motivate teams. By the end of the course, learners will be equipped with the necessary skills to excel in their managerial roles and drive team success.

Skills You Will Gain

boost team performance
Communication
Leadership
responsibilities
Team management

Learning Outcomes (At The End Of This Program, You Will Be Able To...)

  • Overcome obstacles in delegation using the GROW Model.
  • Deliver a stellar onboarding experience and advocate for the team’s success.
  • Bust performance management myths and build high-performing teams.
  • Understand and navigate complex human communication dynamics.

Prerequisites

None.

Who Should Attend

  • New team leads, supervisors or managers  
  • Team leads, supervisors or managers who’ve not received training in management skills from their employer 
  • Team leads, supervisors or managers who want to refresh their skills in management

Curriculum

Instructors

*Where courses have been offered multiple times, the “# Students” includes all students who have enrolled. The “%Recommended” shown is also based on this data.
1Chapter 1 - Introduction to Management Skills
2Chapter 2 - Delegating Tasks to Elevate Your Leadership and Help Employees Grow
3Chapter 3 - Using Communication and Relationship Building Skills to Lead Effectively
4Chapter 4 - Employee Performance and a Healthy Work Environment
5Chapter 5 - Motivating and Inspiring Your Team

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 00: Reading - Welcome to the Course

Segment 01 - Introduction to this course

Segment 02 - Leaning into leadership to be an effective manager

Segment 03 - Using emotional intelligence as a key management skill

Segment 04 - Building trust with your team

Segment 05: Readings - Emotional Intelligence and Leadership Effectiveness: Bringing Out the Best

Segment 06: Quiz - Introduction to Management Skills

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 07 - The positives and pitfalls of delegation

Segment 08 - What to delegate, to whom, and when

Segment 09 - Skill transfer using the GROW model

Segment 10 - Overcoming the obstacles & challenges of delegation

Segment 11: Readings - Delegate to Build Stronger Teams

Segment 12: Quiz - Delegating Tasks to Elevate Your Leadership and Help Employees Grow

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 13 - Understanding the complex phenomenon of human communication

Segment 14 - How perception and bias play a role in your relationships

Segment 15 - Building relationships with the art of active listening

Segment 16 - Building teamwork with collaborative language

Segment 17 - Becoming an effective intercultural communicator

Segment 18 : Additional readings

Segment 19: Quiz - Using Communication and Relationship Building Skills to Lead Effectively

Catherine Mattice

Catherine Mattice

Catherine is a seasoned professional in the realm of organizational development, dedicated to cultivating positive workplace cultures after personally experiencing the repercussions of a toxic work environment. In 2008, she founded Civility Partners with the mission of transforming workplaces into nurturing environments where employees can thrive. With over a decade of experience, Catherine and her team at Civility Partners have been at the forefront of guiding organizations through culture transformations, addressing issues such as toxic behavior, disengagement, and absenteeism.

Their comprehensive services range from executive coaching to large-scale culture change initiatives, catering to a diverse clientele that includes Fortune 500 corporations and small nonprofits across various industries. Recognized as an authority in her field, Catherine’s expertise has garnered attention from national media outlets including USA Today, Entrepreneur, and CNN. Her commitment to eradicating workplace bullying led her to co-found the National Workplace Bullying Coalition, advocating for positive workplace practices on a broader scale.

Beyond her consultancy work, Catherine is also an accomplished author and speaker, with her books and presentations receiving acclaim from industry leaders worldwide. She holds a Master’s degree in Organizational Communication and has contributed significantly to academia through her tenure as an adjunct instructor at various universities. As a prolific course author and instructor on platforms like LinkedIn Learning, Catherine shares her wealth of knowledge with a global audience. Her courses cover a wide array of topics essential for fostering healthy workplace dynamics, from strategic human resources management to handling workplace bullying effectively. Through her engaging teaching style and practical insights, Catherine empowers learners to create positive and inclusive work environments that promote both employee well-being and organizational success.

VIEW MY CHANNEL

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 20 - Proactively building and maintaining a healthy team environment

Segment 21 - Resolving conflict among your team members

Segment 22 - Two performance management myths, busted

Segment 23 - Building a high performing (and Positive) team

Segment 24 - Coaching team members engaging in poor performance or poor behavior

Segment 25 - Additional Reading

Segment 26 : Quiz - Employee Performance and a Healthy Work Environment

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 27 - Deliver a stellar onboarding experience to new hires

Segment 28 - Recognize and celebrate achievements

Segment 29 - Advocating for your team

Segment 30 : Additional Readings

Segment 31: Quiz - Motivating and Inspiring Your Team

Segment 32 - Conclusion

Segment 33: Quiz - Final Assessment