Managing Employee Performance
This course focuses on the principles and techniques of managing employee performance. Learners will master how to set clear performance expectations, provide regular feedback, and conduct performance evaluations.
Overview
This course includes:
- 1.5 hours of on-demand video
- Certificate of completion
- Direct access/chat with the instructor
- 100% self-paced online
This course focuses on the principles and techniques of managing employee performance. Learners will master how to set clear performance expectations, provide regular feedback, and conduct performance evaluations. The course covers topics such as goal setting, performance metrics, and creating a collaborative environment that fosters employee growth and development. Learners will also gain insights into effective performance management techniques and strategies to address performance-related issues. Through interactive discussions and examples, Learners will develop the skills to effectively manage and support employee performance and appropriate workplace behavior, leading to increased productivity, job satisfaction and engagement.
Skills You Will Gain
Learning Outcomes (At the end of this program you will be able to)
- Demonstrate a comprehensive understanding of the performance management process and what it entails
- Set clear performance expectations with their team members
- Set performance and growth goals in collaboration with their team members
- Incorporate company core values and organizational goals into performance conversations
- Give and receive regular feedback using collaborative language and self-awareness
- Competently and confidently have performance conversations and formal performance reviews with team members
- Address behavior and performance issues through coaching
Prerequisites
None.
Who Should Attend
- New team leaders, supervisors or managers
- Team leaders, supervisors or managers who’ve not received training in management skills from their employer
- Team leads, supervisors or managers who want to refresh their skills in management
Curriculum
1Module 0 - Introduction to Performance Management
Segment 01 - Performance Management Throughout the Employee Life Cycle
Segment 02 - The Performance Management Process
Segment 03 - When You Don’t Take Advantage of Performance Management
2Module 1 - Advantages of Collaborating on Performance Expectations
Segment 04 - Collaborative Performance Management
Segment 05 - Collaboratively Setting Goals with Your Employees
Segment 06 - The Importance of Weekly One-On-One Meetings
Segment 07 - Incorporating Company Core Values
Segment 08 - Relating Employee Goals to Organizational Goals
3Module 2 - The Importance of Giving and Receiving Regular Feedback
Segment 09 - The Principles of Collaborative Language
Segment 10 - Techniques for Giving Feedback
Segment 11 - How to take Advantage of Getting Feedback
Segment 12 - Strategies to Incorporate Employee Rewards & Recognition
4Module 3 - Having Constructive and Positive Performance Conversations
Segment 13 - General Best Practices
Segment 14 - Prepare for an Annual Performance Conversation All Year Long
Segment 15 - Preparing for a Formal Performance Conversation
Segment 16 - What to Do During a Formal Performance Conversation
Segment 17 - When and Where to Have Performance Conversations
Segment 18 - Steps to Take After a Formal Performance Conversation
5Module 4 - Coaching as a Performance and Behavior Management Tool
Segment 19 - Five Steps for Successful Coaching Conversations
Segment 20 - Six Skills to Build Before You Begin Coaching Employees
Segment 21 - Tips for Identifying and Coaching a High Performing Employee
Segment 22 - Tips for Coaching An Employee With Declining Performance or Behavior
Segment 23 - A Simple Script for Overcoming Employee Objections or Justification of Behavior
6Module 5 - Conclusion
Segment 24 - Conclusion
Instructors
Catherine Mattice
Catherine is a seasoned professional in the realm of organizational development, dedicated to cultivating positive workplace cultures after personally experiencing the repercussions of a toxic work environment. In 2008, she founded Civility Partners with the mission of transforming workplaces into nurturing environments where employees can thrive. With over a decade of experience, Catherine and her team at Civility Partners have been at the forefront of guiding organizations through culture transformations, addressing issues such as toxic behavior, disengagement, and absenteeism.
Their comprehensive services range from executive coaching to large-scale culture change initiatives, catering to a diverse clientele that includes Fortune 500 corporations and small nonprofits across various industries. Recognized as an authority in her field, Catherine’s expertise has garnered attention from national media outlets including USA Today, Entrepreneur, and CNN. Her commitment to eradicating workplace bullying led her to co-found the National Workplace Bullying Coalition, advocating for positive workplace practices on a broader scale.
Beyond her consultancy work, Catherine is also an accomplished author and speaker, with her books and presentations receiving acclaim from industry leaders worldwide. She holds a Master’s degree in Organizational Communication and has contributed significantly to academia through her tenure as an adjunct instructor at various universities. As a prolific course author and instructor on platforms like LinkedIn Learning, Catherine shares her wealth of knowledge with a global audience. Her courses cover a wide array of topics essential for fostering healthy workplace dynamics, from strategic human resources management to handling workplace bullying effectively. Through her engaging teaching style and practical insights, Catherine empowers learners to create positive and inclusive work environments that promote both employee well-being and organizational success.
Frequently Asked Questions
How much do the courses at Starweaver cost?
We offer flexible payment options to make learning accessible for everyone. With our Pay-As-You-Go plan, you can pay for each course individually. Alternatively, our Subscription-Based plan provides you with unlimited access to all courses for a monthly or yearly fee.
Do you offer any certifications upon completion of a course at Starweaver?
Yes, we do offer a certification upon completion of our course to showcase your newly acquired skills and expertise.
Does Starweaver offer any free courses or trials?
No, we don't offer any free courses, but we do offer 5-day trial only on our subscriptions-based plans.
Are Starweaver's courses designed for beginners or advanced students?
Our course is designed with three levels to cater to your learning needs - Core, Intermediate, and Advanced. You can choose the level that best suits your knowledge and skillset to enhance your learning experience.
What payment options are available for Starweaver courses?
We accept various payment methods such as major credit cards, PayPal, wire transfer, and company purchase orders. For more information related to payments contact customer support.
Do you offer refunds?
Yes, we do offer a 100% refund guarantee for our courses within a specified time frame. If you are not satisfied with the course, contact our customer support team to request a refund with your order details. Some restrictions may apply.