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  3. Managing Stakeholders and Team Communication

Managing Stakeholders and Team Communication

This course builds skills in stakeholder management, communication, and collaboration using tools like RACI charts and stakeholder maps to align teams and ensure project success.

John Sumanth Vemuri
John Sumanth Vemuri
Business | core | 9 hours |   Published: Oct 2025

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Overview

STUDENTS*
RECOMMEND*

This course includes:

  • On-demand videos
  • Practice assessments
  • Multiple hands-on learning activities
  • Exposure to a real-world project
  • 100% self-paced learning opportunities
  • Certification of completion

Managing relationships is as important as managing tasks. In this course, learners build core competencies in stakeholder identification, engagement planning, communication strategy, and team collaboration. Participants explore how to create communication matrices, stakeholder engagement plans, and manage expectations. Through tools like RACI charts, stakeholder maps, and messaging frameworks, learners are equipped to influence outcomes, avoid misunderstandings, and keep teams aligned.

Skills You Will Gain

Project Lifecycle Training
Trello for team Projects
Google Sheets for Project Tracking
Project Charter and Documentation
Real-World Project Management Skills

Learning Outcomes (At The End Of This Program, You Will Be Able To...)

  • Identify and analyze project stakeholders and map their influence. 
  • Create a stakeholder engagement and communication plan. 
  • Use tools like RACI charts to clarify team responsibilities and avoid role confusion. 

Prerequisites

This course requires basic computer skills and an interest in improving organization, communication, and delivery. No prior project management experience is needed.

Who Should Attend

This course is designed for students, entry-level professionals, mid-level employees transitioning into project management, and entrepreneurs or freelancers managing client projects. It equips learners to plan, organize, and deliver successful projects across diverse settings.

Curriculum

Instructors

*Where courses have been offered multiple times, the “# Students” includes all students who have enrolled. The “%Recommended” shown is also based on this data.
1Chapter 1: Understanding Stakeholder Roles
2Chapter 2: Mapping Stakeholder Influence
3Chapter 3: Finalizing the Stakeholder Register
4Chapter 4: Planning Effective Communication
5Chapter 5: Managing Expectations
6Chapter 6: Documenting the Communication Plan
7Chapter: Using the RACI Chart
8Chapter 8: Enhancing Team Collaboration
9Chapter 9: Resolving Conflicts and Maintaining Accountability

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

John Sumanth Vemuri

John Sumanth Vemuri

John Sumanth Vemuri is an experienced Customer Relationship Management expert, Scrum Master, and IT Project Manager with over 10 years of experience. He has a demonstrated history of working in the consumer goods industry, with skills in people management, call center operations, Telecommunications, Customer Service, and Strategy, along with expertise in NPS. He has managed large-scale complex digitization projects worth more than $5 million, improving customer experience. With an MBA in Operations Research from the Indian Institute of Management, Lucknow, John Sumanth is proficient in driving customer success, project management, agile methodologies, and digital transformation initiatives.
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You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!