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Operations Management in Healthcare: Streamlining Systems

In this course, you’ll explore how to streamline healthcare systems to improve patient outcomes and organizational efficiency.

In Partnership withCoursera
Feb, 2026
4h
Intermediate
Health
1K Students

Course Overview

Hello Healthcare operations leaders and future leaders! Are you ready to explore the ever so changing world of healthcare management? I assume that answer is yes since you’ve made it to this point in your course search, so strap in for a 1-hour immersive experience that will prepare you with the information and confidence needed to streamline systems and processes of healthcare!   

The term “healthcare system" has been around since the 19th century. Germany established the 1st modern health insurance system in 1883, since then the concept of a health care system has changed, growing increasingly complex, due to regulations and healthcare policy. Today, the term “healthcare system" is used to describe an organization that delivers healthcare services to their patient population in various forms, such as in-patient, ambulatory care, pharmacy and imaging locations to name a few.   

As a healthcare leader who was once a patient care tech, nurse, and many other roles in the healthcare world, I understand that you're busy taking care of the community we serve, so allow me to introduce you to the operational side of things, and how streamlining these systems can help with improved patient outcomes and more! 

In this course, we will explore: 

  • Introduction to Streamlining Healthcare Systems  

  • Evaluate the Impact of Technology on Patient Communication and Clinical Workflows.   

  • How to Utilize Data and Communication to Maintain Lean Healthcare operations. 

By the end of this course, you will be more prepared to identify areas that may benefit from integration and tackle those opportunities by analyzing data, documenting guidelines, and communicating the initiatives to stakeholders! 

Are you ready to discover how streamlining these systems and their related processes can make your job easier? Let’s dive into this topic and improve the future of medical service together! Most importantly, the key to a healthy community and positive outcomes is all in the successful execution of its systems!  

Skills you'll gain

Streamlining HealthcareHealthcare interface integration systemsHealthcare process improvementRemote Patient Monitoring (RPM)Specialty pharmacy

What you'll learn

  • Identify components of a healthcare system. 

  • Analyze the impact of streamlining system processes.  

  • Develop a systematic approach to identify and implement streamlined healthcare processes utilizing technology. 

  • Evaluate the expected outcomes and downstream benefits of a controlled streamlined healthcare system.  

Who Should Attend

This course is designed for healthcare administrative professionals, leaders in ambulatory and inpatient settings, and operations management professionals working across healthcare environments. Whether you're managing patient services, coordinating care across departments, or leading strategic improvement initiatives, this course provides practical skills and frameworks for operational excellence.

Prerequisites

To succeed in this course, learners should have a basic understanding of healthcare processes and terminology, including how services are delivered across inpatient, outpatient, pharmacy, and imaging settings. Familiarity with business process concepts such as workflow efficiency, resource allocation, and healthcare quality improvement will be helpful. No programming or formal leadership experience is required.

This course is designed to be accessible, but basic familiarity with the domain will help you get the most out of the advanced modules.

Curriculum

Explore the comprehensive, hands-on curriculum designed to build your expertise step by step.

Meet your instructors

Joy Hicks

Joy Hicks

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Frequently Asked Questions

How much do the courses at Starweaver cost?

We offer flexible payment options to make learning accessible for everyone. With our Pay-As-You-Go plan, you can pay for each course individually. Alternatively, our Subscription-Based plan provides you with unlimited access to all courses for a monthly or yearly fee.

Do you offer any certifications upon completion of a course at Starweaver?

Yes, we do offer a certification upon completion of our course to showcase your newly acquired skills and expertise.

Does Starweaver offer any free courses or trials?

No, we don't offer any free courses, but we do offer 5-day trial only on our subscriptions-based plans.

Are Starweaver's courses designed for beginners or advanced students?

Our course is designed with three levels to cater to your learning needs - Core, Intermediate, and Advanced. You can choose the level that best suits your knowledge and skillset to enhance your learning experience.

What payment options are available for Starweaver courses?

We accept various payment methods such as major credit cards, PayPal, wire transfer, and company purchase orders. For more information related to payments contact customer support.

Do you offer refunds?

Yes, we do offer a 100% refund guarantee for our courses within a specified time frame. If you are not satisfied with the course, contact our customer support team to request a refund with your order details. Some restrictions may apply.