Relationship Management and Business Development
In this course, you will learn effective strategies to identify, cultivate, and nurture relationships with clients, stakeholders, and business partners. Throughout the course, we will explore essential topics such as networking, rapport-building
Overview
This course includes:
- 1.5 hour of on-demand video
- Certificate of completion
- Direct access/chat with the instructor
- 100% self-paced online
Skills You Will Gain
Learning Outcomes (At the end of this program you will be able to)
- By the end of this course, participants will be able to employ effective strategies to identify and cultivate relationships with clients, stakeholders, and business partners. They will learn techniques for identifying potential relationship opportunities, segmenting their target market, and utilizing proactive networking approaches. Participants will develop the skills to initiate and foster connections that contribute to business development and long-term partnerships.
- Upon completion of this course, participants will possess the skills to build rapport and engage in effective communication within a business context. They will learn the importance of trust and credibility in relationship management and develop techniques for establishing strong connections with clients and stakeholders. Participants will enhance their abilities in active listening, empathy, and clear communication, enabling them to navigate professional interactions with confidence and influence.
- By the end of this course, participants will be equipped with the skills to leverage relationships to create business opportunities. They will develop a client-centric mindset, learning how to identify and address client needs effectively. Participants will gain knowledge in cross-selling and upselling techniques, enabling them to maximize business potential. They will also learn strategies for nurturing long-term partnerships, fostering loyalty, and driving repeat business.
- Upon completing this course, participants will gain insights into relationship management best practices. They will understand key principles for establishing and nurturing professional relationships that contribute to organizational growth and success. Participants will learn techniques for maintaining client loyalty, customer satisfaction, and continuous learning and adaptation in relationship management. They will develop a personal action plan for implementing relationship management strategies effectively in their sales and commercial roles.
Prerequisites
Participants should have minimal experience, 3-5 years, in roles that require developing business opportunities, sales efforts, and commercial outcomes in different types of for-profit organizations.
Who Should Attend
This course is designed for front-line, junior to mid-level supervisors and manager roles, responsible for developing business opportunities and commercial outcomes in a diverse range of organizations.
Curriculum
Instructors
Frequently Asked Questions
How much do the courses at Starweaver cost?
We offer flexible payment options to make learning accessible for everyone. With our Pay-As-You-Go plan, you can pay for each course individually. Alternatively, our Subscription-Based plan provides you with unlimited access to all courses for a monthly or yearly fee.
Do you offer any certifications upon completion of a course at Starweaver?
Yes, we do offer a certification upon completion of our course to showcase your newly acquired skills and expertise.
Does Starweaver offer any free courses or trials?
No, we don't offer any free courses, but we do offer 5-day trial only on our subscriptions-based plans.
Are Starweaver's courses designed for beginners or advanced students?
Our course is designed with three levels to cater to your learning needs - Core, Intermediate, and Advanced. You can choose the level that best suits your knowledge and skillset to enhance your learning experience.
What payment options are available for Starweaver courses?
We accept various payment methods such as major credit cards, PayPal, wire transfer, and company purchase orders. For more information related to payments contact customer support.
Do you offer refunds?
Yes, we do offer a 100% refund guarantee for our courses within a specified time frame. If you are not satisfied with the course, contact our customer support team to request a refund with your order details. Some restrictions may apply.