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Retail and Consumer Banking

This course is intended to provide a core level of understanding of the massive global ecosystem that provides banking services to individuals. These services include everything from ATMs to savings products, auto loans and home mortgages and equity.

Finance | core | 3 hours |   Published: Oct 2021

Overview

1.5KSTUDENTS*
94%RECOMMEND*

This course includes:

  • 3 hours on-demand video
  • Delivered in interactive format with students
  • Many downloadable resources
  • Certificate of completion
This course covers what retail and consumer banking business both from an individual consumer (or family’s) point of view, as well as that of the financial institution. It encompasses banking services offered to individuals through a broad network of consumer banks and consumer-oriented credit and service provides. This covers traditional physical “bank stores,” as well as the burgeoning series of online applications.  This course is intended to provide a core le/vel of understanding of the massive global ecosystem that provides banking services to individuals. These services include everything from automated teller machines (ATMs) to savings products, auto loans and home mortgages and equity lines of credit. As traditional bricks-and-mortar retail banks have morphed into online providers, traditional institutional banks are morphing into retail and consumer banks. 

Skills You Will Gain

ATM
Banking
Banking Services
Retail Banking

Learning Outcomes (At the end of this program you will be able to)

  • Understand the global retail/consumer banking ecosystem 
  • Understand traditional and innovative products offered by retail/consumer banks 
  • Make the distinction between retail/consumer and institutional banking services 
  • Know how the retail banking system approaches customer service and lifetime revenue expectations 

Prerequisites

  • None other than the desire and commitment to learn and participate in this course.

Who Should Attend

  • Anyone interested in understanding what banking and financial services organizations do, how they relate to the economy broadly, and the features, functions, and pricing of their products and services 

Curriculum

Instructors

Frequently Asked Questions

How much do the courses at Starweaver cost?

We offer flexible payment options to make learning accessible for everyone. With our Pay-As-You-Go plan, you can pay for each course individually. Alternatively, our Subscription-Based plan provides you with unlimited access to all courses for a monthly or yearly fee.

Do you offer any certifications upon completion of a course at Starweaver?

Yes, we do offer a certification upon completion of our course to showcase your newly acquired skills and expertise.

Does Starweaver offer any free courses or trials?

No, we don't offer any free courses, but we do offer 5-day trial only on our subscriptions-based plans.

Are Starweaver's courses designed for beginners or advanced students?

Our course is designed with three levels to cater to your learning needs - Core, Intermediate, and Advanced. You can choose the level that best suits your knowledge and skillset to enhance your learning experience.

What payment options are available for Starweaver courses?

We accept various payment methods such as major credit cards, PayPal, wire transfer, and company purchase orders. For more information related to payments contact customer support.

Do you offer refunds?

Yes, we do offer a 100% refund guarantee for our courses within a specified time frame. If you are not satisfied with the course, contact our customer support team to request a refund with your order details. Some restrictions may apply.

*Where courses have been offered multiple times, the “# Students” includes all students who have enrolled. The “%Recommended” shown is also based on this data.