Sales and Relationship Management in Financial Services

Sales is part of every job today, internal and external. This course will orient you on sales and relationship management, a very important aspect of business - one that going forward, will help you in your career.

Xavier Jenkins
Published: Aug 2019
Core
Business
3 hours 20 minutes
Sales and Relationship Management in Financial Services

Course Overview

Sales is part of every job today, internal and external. This course will orient you on sales and relationship management, a very important aspect of business - one that going forward, will help you in your career. This serves as an introduction to sales, relationship management and the importance of both in banking and services. This course covers the following topics, in three sections. First, an introduction to the importance of sales and relationship management is given. Then, covering the Sales aspect:
  • Sales? A definition and the Truth
  • Where do you fit in?
  • The Right Mindset / The Right Skills
  • Your Unique Selling Position
  • Analyzing Your Market Opportunity
  • Competitive Analysis
  • The Sales Process
  • Great Meetings
  • Closing (Options, Pricing)
  • Success Principles
  • Success Metrics
  • Recap
Finally, covering the Relationship Management aspect:
  • What’s Relationship Management?
  • The New Truth
  • Why is it important?
  • Relevance to banking
  • Internal and external importance
  • Principals of building positive relationships
  • Steps to the process
  • Principals to managing negative relationships
  • Steps to the process
  • Relationship Best Practices

Skills You Will Gain

Great Meetings
Relationship Management
Sales Process
Success Metrics

Course Includes

1.9K
STUDENTS*
95.6%
RECOMMEND*

This course includes:

  • 3+ hours of on-demand video
  • 3 modules
  • Core level
  • Direct access/chat with the instructor
  • 100% self-paced online
  • Many downloadable resources
  • Shareable certificate of completion

Learning Outcomes (At the end of this program, you will be able to...)

  • You’ll learn the key principles of sales and relationship management
  • You’ll learn how to optimize your sales strategy
  • You’ll learn how to perform excellent relationship management with clients
  • You’ll learn how to manage negative relationships and overcome barriers
  • You’ll learn why sales and relationship management are important to all industries
  • You’ll learn how to have great sales meetings

Prerequisites

  • Knowledge of the English language.

Who Should Attend

  • All levels of audience are encouraged to participate in this course.

Curriculum

Explore the comprehensive, hands-on curriculum designed to build your expertise step by step.

Meet Your Expert Instructors

Frequently Asked Questions

How much do the courses at Starweaver cost?

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Do you offer any certifications upon completion of a course at Starweaver?

Yes, we do offer a certification upon completion of our course to showcase your newly acquired skills and expertise.

Does Starweaver offer any free courses or trials?

No, we don't offer any free courses, but we do offer 5-day trial only on our subscriptions-based plans.

Are Starweaver's courses designed for beginners or advanced students?

Our course is designed with three levels to cater to your learning needs - Core, Intermediate, and Advanced. You can choose the level that best suits your knowledge and skillset to enhance your learning experience.

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Do you offer refunds?

Yes, we do offer a 100% refund guarantee for our courses within a specified time frame. If you are not satisfied with the course, contact our customer support team to request a refund with your order details. Some restrictions may apply.

*Where courses have been offered multiple times, the “# Students” includes all students who have enrolled. The “%Recommended” shown is also based on this data.