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  1. Courses
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  3. Understanding Retail Banking in India

Understanding Retail Banking in India

Finance in India is exploding in size and complexity as 10s of millions of young and hard-working professionals begin to enter the Middle Class and require more and more financial services.This course helps you to understand the retail banking busine

Shailesh Rawat
Shailesh Rawat
Finance | core | 5 hours |   Published: Sep 2021
In partnership with:  Coursera

    Discussions

Overview

1.3KSTUDENTS*
94%RECOMMEND*

This course includes:

  • 5+ hours of on-demand video
  • 10 modules
  • Core level
  • Direct access/chat with the instructor
  • 100% self-paced online
  • Many downloadable resources
  • Shareable certificate of completion
Finance in India is exploding in size and complexity as 10s of millions of young and hard-working professionals begin to enter the Middle Class and require more and more financial services. This course helps you to understand the retail banking business in India in depth, including how it works, what products and services are offered and what are the best practices for succeeding as a retail banker in India. Among other things, this course: 
  • Explains retail banking business, products and services and operations 
  • Covers all major topics and skills you need to become a successful retail banker. 
  • Provides micro-studies with a lot of examples on each topic. 
  • Is crisp and to the point, developed by a team of seasoned bankers and industry veterans. 

Skills You Will Gain

Deposit Products
Financial Services
Retail Banking
Retail Banking Products and Services

Learning Outcomes (At the end of this program you will be able to)

  • Explain the functioning of the retail banking business in India 
  • Discuss the full range of products and services of Indian retail banks 
  • Understand how lending happens to consumers (retail) 
  • Appreciate the details of consumer credit analysis and scoring 
  • Describe debit and credit card processing and operations 
  • Evaluate the various roles in a retail banking branch 
  • Appreciate how to engage consumers for long term relationships 

Prerequisites

  • No prior experience is required. We will start from the very basics 

 

Who Should Attend

  • Students, recent graduates, new hires and those otherwise interested in the retail banking business in India, whether as a front, middle or back office professional 

Curriculum

Instructors

Frequently Asked Questions

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Do you offer refunds?

Yes, we do offer a 100% refund guarantee for our courses within a specified time frame. If you are not satisfied with the course, contact our customer support team to request a refund with your order details. Some restrictions may apply.

*Where courses have been offered multiple times, the “# Students” includes all students who have enrolled. The “%Recommended” shown is also based on this data.
1Welcome to the course!
2Module 01: Retail Banking Introduction
3Module 02: Deposit Based Products
4Module 03: Fee Based Products
5Module 04: Cards Operations : Debit and Credit Cards
6Module 05: Branch Banking and Relationship Management
7Module 06: Clearing and Settlement
8Module 07: Digital Banking Channel
9Module 08: Digital Payment Mechanism: ECS, NEFT, RTGS, IMPS
10Module 09: Retail Credit Assessment
11Module 10: Job Readiness

Segment - 01 - Retail Banking an Introduction

Shailesh Rawat

Shailesh Rawat

Shailesh Rawat is a seasoned professional with over two decades of experience in education management and financial analysis, bringing a deep well of knowledge to his teaching endeavors. His expertise spans security analysis, credit analysis, corporate law, and financial analysis, all supported by his qualification as a Chartered Secretary in Corporate Affairs from the Institute of Chartered Secretaries & Administrators, London.

This distinctive combination of academic credentials and practical experience enables Shailesh to deliver in-depth, insightful instruction in banking and finance, tailored to the evolving needs of modern learners. Throughout his career, he has specialized in designing and delivering skill-based programs for new-age banking and finance, playing a pivotal role in developing innovative educational products and curricula aligned with current industry standards.

Shailesh has honed his expertise in content management and financial analysis, ensuring that the courses he delivers are not only relevant but also impactful. His dedication to high-quality, practical education is reflected in the structure and delivery of programs that provide students with both theoretical understanding and hands-on skills.

His strong educational foundation includes advanced certifications in company secretarial practice, retail credit assessment, and stock market proficiency. Coupled with his practical experience in regulatory affairs and corporate secretarial roles, Shailesh offers a well-rounded and deeply engaging teaching approach. He is committed to empowering learners with the tools they need to succeed in the finance and banking sectors, bridging the gap between academic learning and real-world application.

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Segment - 02 - Deposit Based Products - CASA

Segment - 03 - Deposit Based Products - FD RD

Segment - 04 - Deposit Based Products - Process

Segment - 05 - Deposit Based Products - NRI Products

Segment - 06 - Deposit Based Products - Type of Customer

About this course: Overview, Learning Outcomes, Who Should Enroll...

Segment - 18 - Job Readiness

Segment - 09 - Branch Banking - Relationship Management

Segment - 14 - Retail Credit Assessment an Introduction

Segment - 15 - Retail Credit Assessment - General

Segment - 16 - Retail Credit Assessment - Housing Loan

Segment - 17 - Retail Credit Assessment - Vehicle Loan

Segment - 07 - Fee Based products

Segment - 11 - Digital Banking Channel

Segment - 08 - Cards Operations - Debit and Credit Cards

Segment - 12 - Digital Payment Mechanism - ECS

Segment - 10 - Clearing and Settlement