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  1. Courses
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  3. User Awareness and Education for Generative AI

User Awareness and Education for Generative AI

This course aims to empower general users with a friendly and non-technical understanding of Generative AI. It emphasizes the importance of transparency in AI systems, helping learners to comprehend how AI decisions are made.

Phil Gold
Phil Gold
Data Science | core | 1 hour 30 minutes |   Published: Oct 2023
In partnership with: Coursera

    Discussions

Overview

1KSTUDENTS*
96%RECOMMEND*

This course includes:

  • 1.5 hours of on-demand video  
  • Certificate of completion  
  • Direct access/chat with the instructor 
  • 100% self-paced online 

This course aims to empower general users with a friendly and non-technical understanding of Generative AI. It emphasizes the importance of transparency in AI systems, helping learners to comprehend how AI decisions are made.  By highlighting the importance of user awareness, transparency, and informed decision-making, learners will be better equipped to make informed choices and interact with AI responsibly and confidently. The strategies and insights provided will help learners explore the creative potential of Generative AI while ensuring ethical practices and safeguarding against potential risks.  The course encourages active participation and emphasizes the collective responsibility of users in shaping the future of AI.

Skills You Will Gain

AI
AI assistant
Artificial Intelligence
Business
User Experience and Interface Design

Learning Outcomes (At The End Of This Program, You Will Be Able To...)

  • Explain the background of Generative AI and how it differs from older AI models 
  • Describe how Generative AI is impacting the world of business and entertainment 
  • List ways to build user trust in AI systems 
  • Explain how to ensure ethical AI practices 
  • Describe ways to enhance user awareness and encourage ongoing education around AI and Generative AI

Prerequisites

There are no specific prerequisites for this course. A basic understanding of computers and business will be helpful, but not mandatory. An open mind and curiosity about the broader societal impact of AI will enhance the learning experience.

Who Should Attend

This course is designed for any employee or manager of a business that is either using or contemplating using AI and Generative AI, or anyone seeking to enhance their knowledge of the subject. The course is designed to give students a plain-language basic understanding of the topic and some of the nuances of using AI.

Curriculum

Instructors

*Where courses have been offered multiple times, the “# Students” includes all students who have enrolled. The “%Recommended” shown is also based on this data.
Phil Gold

Phil Gold

With extensive experience spanning dynamic start-ups to Fortune 500 giants, Phil Gold is a seasoned professional in communication, training, and learning development. Specializing in demystifying complex technical tools and processes, Phil has a proven ability to make technical content accessible, engaging, and actionable for non-technical audiences. Known for transforming technical jargon into clear insights, Phil’s approach is deeply rooted in end-user advocacy—prioritizing audience needs and leveraging feedback to enhance engagement and foster lasting buy-in. Over the course of a distinguished career, Phil has authored numerous online courses aimed at simplifying technical topics such as Microsoft SharePoint and Power Platform. These courses, which combine straightforward language with practical, real-world examples, have empowered over 400,000 learners globally. Designed to not only educate but also enable, Phil’s content consistently delivers high-impact learning experiences that bridge the gap between complex technology and everyday business applications. In addition to course development, Phil specializes in the creation and implementation of training and communication programs tailored to diverse audiences. This includes promotional and instructional materials, voiceover and music services, and uniquely crafted English-language idiomization solutions. Phil excels at identifying audience pain points, customizing content to meet varied learning needs, and developing scalable training strategies through “train-the-trainer” models. With a strong focus on practical, user-centered solutions, Phil is committed to driving meaningful improvements that support both immediate and long-term development goals.
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