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  3. Sales and Relationship Management in Financial Services
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Sales and Relationship Management in Financial Services

Learn the proper methods of conducting sales and performing relationship management in banking and financial services.

Xavier Jenkins
Xavier Jenkins
Business | core | 5 minutes | Jun 2 | 06:45 PM IST

Overview

1.9KSTUDENTS*
95.6%RECOMMEND*

This course includes:

  • 3+ hours of on-demand video
  • 3 modules
  • Core level
  • Direct access/chat with the instructor
  • 100% self-paced online
  • Many downloadable resources
  • Shareable certificate of completion
Sales is part of every job today, internal and external. This course will orient you on sales and relationship management, a very important aspect of business - one that going forward, will help you in your career. This serves as an introduction to sales, relationship management and the importance of both in banking and services. This course covers the following topics, in three sections. First, an introduction to the importance of sales and relationship management is given. Then, covering the Sales aspect:
  • Sales? A definition and the Truth
  • Where do you fit in?
  • The Right Mindset / The Right Skills
  • Your Unique Selling Position
  • Analyzing Your Market Opportunity
  • Competitive Analysis
  • The Sales Process
  • Great Meetings
  • Closing (Options, Pricing)
  • Success Principles
  • Success Metrics
  • Recap
Finally, covering the Relationship Management aspect:
  • What’s Relationship Management?
  • The New Truth
  • Why is it important?
  • Relevance to banking
  • Internal and external importance
  • Principals of building positive relationships
  • Steps to the process
  • Principals to managing negative relationships
  • Steps to the process
  • Relationship Best Practices

Skills You Will Gain

Great Meetings
Relationship Management
Sales Process
Success Metrics

Learning Outcomes (At the end of this program you will be able to)

  • You’ll learn the key principles of sales and relationship management
  • You’ll learn how to optimize your sales strategy
  • You’ll learn how to perform excellent relationship management with clients
  • You’ll learn how to manage negative relationships and overcome barriers
  • You’ll learn why sales and relationship management are important to all industries
  • You’ll learn how to have great sales meetings

Prerequisites

  • Knowledge of the English language.

Who Should Attend

  • All levels of audience are encouraged to participate in this course.

Instructors

Frequently Asked Questions

How much do the courses at Starweaver cost?

We offer flexible payment options to make learning accessible for everyone. With our Pay-As-You-Go plan, you can pay for each course individually. Alternatively, our Subscription-Based plan provides you with unlimited access to all courses for a monthly or yearly fee.

Do you offer any certifications upon completion of a course at Starweaver?

Yes, we do offer a certification upon completion of our course to showcase your newly acquired skills and expertise.

Does Starweaver offer any free courses or trials?

No, we don't offer any free courses, but we do offer 5-day trial only on our subscriptions-based plans.

Are Starweaver's courses designed for beginners or advanced students?

Our course is designed with three levels to cater to your learning needs - Core, Intermediate, and Advanced. You can choose the level that best suits your knowledge and skillset to enhance your learning experience.

What payment options are available for Starweaver courses?

We accept various payment methods such as major credit cards, PayPal, wire transfer, and company purchase orders. For more information related to payments contact customer support.

Do you offer refunds?

Yes, we do offer a 100% refund guarantee for our courses within a specified time frame. If you are not satisfied with the course, contact our customer support team to request a refund with your order details. Some restrictions may apply.

*Where courses have been offered multiple times, the “# Students” includes all students who have enrolled. The “%Recommended” shown is also based on this data.
Xavier Jenkins

Xavier Jenkins

With a distinguished career as a Strategic Sales and Business Development Leader, I have honed my expertise in driving sales strategies and launching innovative products and companies. My experience spans from crafting and executing programmatic sales initiatives to developing high-impact strategies for both startups and established organizations. I am adept at leveraging advanced sales methodologies, including Header Tag and Server-to-Server (S2S) partnerships, to forge impactful connections between publishers, ad buyers, and adtech partners. Throughout my career, I have demonstrated a remarkable ability to close multimillion-dollar deals and secure high-value contracts in SaaS, ERP, and data solutions. My strategic acumen is reflected in my successful track record with industry giants such as NPR, The Washington Post, and Bloomberg, as well as in my significant contributions to emerging technologies. I am skilled in consultative sales, CRM, territory management, and team leadership, which have enabled me to build robust sales pipelines and deliver substantial revenue growth. My commitment to transforming sales landscapes is evident through my achievements in enhancing business processes and driving adoption of groundbreaking technologies. Notable accomplishments include delivering extensive programmatic partnerships, leading teams to achieve impressive sales milestones, and creating successful verticals for emerging products. My strategic vision, coupled with a relentless work ethic and creative energy, consistently positions me as a key driver in achieving sales excellence and strategic growth.
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