Computer Network Support Specialists

What does a professional in this career do?

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.

In this job you will...

Back up network data.
Configure security settings or access permissions for groups or individuals.
Analyze and report computer network security breaches or attempted breaches.
Identify the causes of networking problems, using diagnostic testing software and equipment.
Document network support activities.
Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
Install network software, including security or firewall software.
Troubleshoot network or connectivity problems for users or user groups.
Provide telephone support related to networking or connectivity issues.
Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
Analyze network data to determine network usage, disk space availability, or server function.
Perform routine maintenance or standard repairs to networking components or equipment.
Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.
Install new hardware or software systems or components, ensuring integration with existing network systems.
Test computer software or hardware, using standard diagnostic testing equipment and procedures.
Install or repair network cables, including fiber optic cables.
Monitor industry Web sites or publications for information about patches, releases, viruses, or potential problem identification.
Create or update technical documentation for network installations or changes to existing installations.
Train users in procedures related to network applications software or related systems.
Test repaired items to ensure proper operation.
Install and configure wireless networking equipment.
Maintain logs of network activity.
Document help desk requests and resolutions.
Research hardware or software products to meet technical networking or security needs.
Create or revise user instructions, procedures, or manuals.
Run monthly network reports.

Skills You Will Gain

Network Administration and Configuration

Network Performance Optimization

Network Security

Network Troubleshooting and Diagnostics

Remote Access Technologies

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Computer Network Support Specialists

What does a professional in this career do?

In this job you will...

Back up network data.
Configure security settings or access permissions for groups or individuals.
Analyze and report computer network security breaches or attempted breaches.
Identify the causes of networking problems, using diagnostic testing software and equipment.
Document network support activities.
Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
Install network software, including security or firewall software.
Troubleshoot network or connectivity problems for users or user groups.
Provide telephone support related to networking or connectivity issues.
Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
Analyze network data to determine network usage, disk space availability, or server function.
Perform routine maintenance or standard repairs to networking components or equipment.
Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.
Install new hardware or software systems or components, ensuring integration with existing network systems.
Test computer software or hardware, using standard diagnostic testing equipment and procedures.
Install or repair network cables, including fiber optic cables.
Monitor industry Web sites or publications for information about patches, releases, viruses, or potential problem identification.
Create or update technical documentation for network installations or changes to existing installations.
Train users in procedures related to network applications software or related systems.
Test repaired items to ensure proper operation.
Install and configure wireless networking equipment.
Maintain logs of network activity.
Document help desk requests and resolutions.
Research hardware or software products to meet technical networking or security needs.
Create or revise user instructions, procedures, or manuals.
Run monthly network reports.