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Starweaver Instructor Partner Network

Eric Zackrison

Educator, Consultant, Speaker, and Trainer focused on building better leaders, better teams and better organizations

Eric has had a distinguished 30-year career as a restaurant manager and owner.
Dec 2023
Santa Barbara, United States
AdaptabilityAnalytical thinkingAssessment and EvaluationBrainstormingBusinessBusiness GrowthBusiness Insights and RecommendationsBusiness MessagingBusiness PlanBusiness planning
Eric Zackrison

    About

    Eric has had a distinguished 30-year career as a restaurant manager and owner. After attaining an MBA and MA from Missouri State University, he earned a PhD in Organizational Communication from UCSB. His research focuses on the coordination of work, team dynamics, leadership, and relationships in the workplace. Currently, Eric teaches in the Department of Technology Management at UCSB, where he works with both undergraduate and graduate students on subjects such as entrepreneurship, management, leadership, strategy, communication, and persuasion. He also teaches Organizational Behavior and Sustainable Business Practices for the MBA program at California Lutheran University.

    In addition to his academic roles, Eric runs his consulting company, Effectiveness Consultants, where he collaborates with a wide range of organizations on leadership development, team building, and strategy. He also supports small businesses through two non-profits, WEV and the EDC-SBDC, helping them tackle challenges like market validation and day-to-day operations management. Furthermore, Eric has amassed over 1 million paid views of online courses across various platforms.

    "Educator, Consultant, Speaker, and Trainer focused on building better leaders, better teams and better organizations"

    Eric Zackrison introduction video

    Watch video

    Intro to Eric's work

    Courses

    Effective Corporate Communication: Principles & Evolution
    NEW
    core

    Effective Corporate Communication: Principles & Evolution

    This course explores trends and strategies in corporate communication. Participants evaluate its impact on business strategies and create ethical communication strategies. Through case studies and crisis management, learners develop proactive problem

    Eric Zackrison

    Sep 2024
    9h
    Business Interviews: Communication, Research & Tips
    NEW
    core

    Business Interviews: Communication, Research & Tips

    This course offers essential skills for excelling in business interviews. Learn role research, effective communication, and interview etiquette to make a memorable impression and advance your career.

    Eric Zackrison

    Sep 2024
    1h
    Business Foundations: Organizations, Planning, Finance
    NEW
    core

    Business Foundations: Organizations, Planning, Finance

    This course is designed to explore the essential elements that underpin business success. It offers a comprehensive examination of three critical pillars strategy, finance, and organizational dynamics.

    Eric Zackrison

    Sep 2024
    1h
    Workforce Productivity
    NEW
    core

    Workforce Productivity

    This course entitled “Workforce Productivity" which delves into the methodologies and strategies essential for enhancing operational efficiency and optimizing organizational processes.

    Eric Zackrison

    Sep 2024
    1h 10m
    Building Resilient Teams
    NEW
    core

    Building Resilient Teams

    This course is designed to equip leaders, managers, HR professionals, and anyone interested in fostering team resilience with practical skills and insights derived from 30 years of experience and advanced academic knowledge. You’ll learn to transform challenges into opportunities by mastering effective communication, boosting emotional intelligence, and staying updated on the latest trends in team dynamics.

    Eric Zackrison

    Sep 2024
    1h
    Emotional Intelligence in Leadership
    NEW
    core

    Emotional Intelligence in Leadership

    This course is designed to enhance your leadership capabilities through the power of emotional intelligence. You'll explore key concepts such as empathy, self-awareness, and effective communication through engaging videos and real-world activities.

    Eric Zackrison

    Sep 2024
    1h
    Generative AI For Leaders
    NEW
    core

    Generative AI For Leaders

    Artificial Intelligence (AI) is no longer a futuristic concept—it’s a transformative force that is reshaping industries, redefining business strategies, and revolutionizing how organizations operate.

    Eric Zackrison

    Jan 2025
    4h
    Emotional Intelligence in Teams and Collaboration
    NEW
    core

    Emotional Intelligence in Teams and Collaboration

    This course combines research-backed insights with practical strategies to help you foster trust, resolve conflicts, and lead with authenticity.

    Eric Zackrison

    Jan 2025
    4h
    Managing Diversity in a Multicultural Workplace
    NEW
    core

    Managing Diversity in a Multicultural Workplace

    Managing Diversity in a Multicultural Workplace – Build an inclusive workplace by understanding diversity, reducing bias, fostering cultural competence, and applying inclusive leadership with real-world cases, videos, and assessments.

    Eric Zackrison

    Feb 2025
    1h
    Essential Online Collaboration Skills
    NEW
    core

    Essential Online Collaboration Skills

    Master online collaboration! Enhance communication, build strong virtual teams, and boost productivity with key tools and strategies.

    Eric Zackrison

    Feb 2025
    1h
    So Now You're a Supervisor: Fast Wins for New Leaders
    NEW
    core

    So Now You're a Supervisor: Fast Wins for New Leaders

    This course is built for new frontline supervisors stepping into leadership roles for the first time.

    Eric Zackrison

    Aug 2025
    30m
    Frontline Service Hacks: Make Their Day (and Yours)
    NEW
    core

    Frontline Service Hacks: Make Their Day (and Yours)

    This microlearning course helps frontline service workers build confidence, communicate clearly, and deliver great customer experiences in fast-paced environments.

    Eric Zackrison

    Aug 2025
    30m
    Mastering Intentional Active Listening in the Global Workplace
    NEW
    intermediate

    Mastering Intentional Active Listening in the Global Workplace

    In today’s noisy, fast-paced workplace, genuine attention is rare. This course breaks active listening into simple micro-behaviors to build trust, prevent conflicts, and align hybrid teams—master it in four practical modules.

    Eric Zackrison

    Feb 2025
    8h 10m
    GenAI Foundations for Professionals
    UPCOMING
    intermediate

    GenAI Foundations for Professionals

    In this course, you’ll learn to use generative AI tools effectively and responsibly to boost productivity, creativity, and decision-making while ensuring accuracy, ethics, and data privacy.

    Eric Zackrison

    Dec 2025
    9h
    Mixed Methods Research: Bridging Qualitative & Quantitative
    NEW
    core

    Mixed Methods Research: Bridging Qualitative & Quantitative

    Learn to design mixed-methods research, integrate data, and deliver actionable solutions. Master qualitative and quantitative approaches to drive innovation and make impactful recommendations in various fields.

    Eric Zackrison

    Jan 2026
    4h 30m
    Fundamentals of Management: Leading Teams to Success
    NEW
    core

    Fundamentals of Management: Leading Teams to Success

    This course equips new managers with tools to build trust, drive execution, and coach for growth. Learn psychological safety, OKRs, and feedback in under an hour. Ideal for tech and product leaders.

    Eric Zackrison

    Jan 2026
    4h 10m
    Effective Hiring: Interview Training for Managers
    NEW
    core

    Effective Hiring: Interview Training for Managers

    This course helps managers refine their hiring skills, assess candidates effectively, and conduct structured, bias-free interviews. Learn to define success, ask the right questions, and make data-driven decisions for stronger teams.

    Eric Zackrison

    Jan 2026
    4h